Business Communication and VoIP Trends

How Veeqo uses the Aircall - Hubspot integration for sales & support

How Veeqo Simplified Support Sales Using Aircall’s Hubspot Integration

Veeqo helps online retailers keep track of their inventory, orders, and shipping needs in a single, centralized location. The product aims to service multi-platform sellers — for ...

Lola BarbierDecember 1, 2016

3 Minutes

Use Case

3 major customer service mistakes and how to fix them

Support

November 29, 2016

9 Minutes

3 Major Customer Service Mistakes and How to Fix Them

Customer Happiness

November 24, 2016

9 Minutes

How to Use Intercom to Encourage Customer Success

Call Center

November 23, 2016

9 Minutes

How to Use the Phone to Your Business Advantage

Customer Experience

November 22, 2016

3 Minutes

How to Break up with Abusive Customers and Other SUPCONF Learnings

fonctionnement et objectifs d'un centre de relation client

Call Center

November 18, 2016

9 Minutes

Contact Center vs. Call Center: What Is the Difference?

5-customer-service-trends-to-look-out-for-in-2017

Customer Success

November 17, 2016

10 Minutes

Top 5 Customer Service Trends to Look out for in 2017

Startup Journey

November 10, 2016

2 Minutes

Is Salesforce Predicting the Future? Our Take on Dreamforce 2016

4-reasons-you-need-to-be-using-the-phone-for-customer-support

Call Center

November 3, 2016

9 Minutes

Why (and How) You Need to Use Phones for Customer Support

how-to-implement-a-precise-and-effective-omnichannel-strategy

Customer Experience

October 31, 2016

10 Minutes

How to Implement a Precise and Effective Omnichannel Strategy

Aircall Named a Call Center Software Leader by GetApp for Q4 2016

Good news for all our call center software users and fans! Aircall has been rewarded as a Call Center Software Leader by GetApp’s quarterly ranking, raising directly to the 2nd pla...

Miruna MitranescuOctober 26, 2016

2 Minutes

Call Center