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The role of operations in building a tech stack for your business depends on the overall needs of your sales and support teams.
The Role of Operations in Building a Tech Stack

No matter whether your SMB is retail, service, manufacturing, or another type of business, your operations department plays a strategic role in building your tech stack. Operations...

Nicholas PriceFebruary 12, 2021
9 Minutes
Operations Management
Using empathy in customer support is a crucial evolution in your businesses model in order for you to improve the customer experience and customer retention.
What Is Being Empathetic in Customer Support?

Great problem-solving skills and a little empathy in customer service go a long way toward turning frustrated customers into loyal customers and brand advocates. Customer support r...

Nicholas PriceJanuary 22, 2021
9 Minutes
Customer Experience

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