Business Communication and VoIP Trends

Aircall accelerates its development by announcing the recruitment of 260 people

Aircall, a 100% cloud-based phone solution, announces the launch of a plan to recruit 260 people this year Aircall has completely reviewed its recruitment and integration processes...

Micha MaaloufMarch 11, 2021

1 Minutes

News

Call Center

March 10, 2021

5 Minutes

Call Center Training: Using the Right Call Center Training Materials

Partnerships

March 5, 2021

7 Minutes

Your App Marketplace the Importance of Product Partnerships

Pop-up showing call tracking metrics: inbound and outbound calls

Customer Happiness

March 3, 2021

7 Minutes

What Are Call Tracking Metrics?

Customer Experience

March 2, 2021

13 Minutes

12 Customer Service Skills to Enhance the Customer Experience

Sales

February 26, 2021

8 Minutes

The Role of a Financial Services Sales Agent

Customer Happiness

February 24, 2021

9 Minutes

Improving Sales Efficiency With Data Technology

Sales

February 22, 2021

10 Minutes

Sales Strategy Planning: Step By Step Guide

Your CSAT score is a measurement to better understand overall customer satisfaction.

Customer Experience

February 19, 2021

7 Minutes

What is a CSAT Score?: Measuring Customer Satisfaction

Sales

February 17, 2021

5 Minutes

How to Create a Sales Strategy Plan

The Role of Operations in Building a Tech Stack

No matter whether your SMB is retail, service, manufacturing, or another type of business, your operations department plays a strategic role in building your tech stack. Operations...