Freshdesk integrationConnect Aircall to Freshdesk and integrate your phone lines with the rest of your support channels.
With the Aircall - Freshdesk integration, you have your call center software integrated with your support channel all in one place.
Freshdesk phone system integration
For every voicemail and call you receive on Aircall, a ticket is created in Freshdesk and assigns it to the proper customer. Agents can create personalized interactions with customers by having their customer contact history displayed in a screen pop as soon as they call in.