Time is critical in sales professions. Namely, teams are always striving to make the most of the time they’re given. Many tools have been introduced that claim to increase efficiency, but few are as battle-proven as the power dialer. Why Use a Power Dialer? The end goal of a power dialer is more calls made […]
Business has changed. Advances in computing technology have made almost everything quantifiable, measurable, and therefore actionable. And traditional communication tools, like the phone, are no exception. In a world driven by increased efficiency and calculated risk, even quick physical tasks are subject to automation. This is why dialing tools were created. When productivity is the […]
The moment you lose a big deal can be a whirlwind of emotion. You’re confused and disappointed. Anger or resentment aren’t uncommon. The truth is, losing deals is a good thing. You’ll never get a better opportunity to analyze your own behavior, learn what mistakes you’ve made, and increase sales efficiency moving forward. But before […]
Aircall is the complete business phone system of the future. When used by itself, it’s a powerful communication tool with a complete set of features, vital to every sales operation. This efficiency increases exponentially when Aircall is seamlessly integrated with your Pipedrive CRM. Built in partnership with Pipedrive’s development team, this airtight integration: Helps sales professionals […]
Successful B2B sales can be an indirect, multi-step process. Who are the decision makers? What metrics do they care about? Is there a particular communication style I should adopt? How can my product fulfill a need for this organization? Collecting this information will usually involve research, discovery calls/emails, and a healthy amount of LinkedIn stalking. […]
As you lie on the beach and try to finish that frozen margarita before it becomes too watery, why not absorb some information that’ll help you get back to this happy place sooner? “Read 500 pages like this every week. That’s how knowledge builds up, like compound interest.” – Warren Buffett when asked how to become […]
The internet is full of sales strategies that aim to help you reach your monthly quota in no time. “Be empathetic” “Do your research” “Grow your network” But these directions tend to be vague. What are the real and actionable recommendations behind them? No one approach will single-handedly lead you to the commission-based promised land, […]
Choosing a phone system isn’t like shopping for jeans. If a phone system is awkwardly tight around your calves, you can’t just return it with the tag still on. You may be stuck wearing that ill-fitting phone system until your contract runs out. This is why your service level agreement is important. It’s an official […]
Aircall has climbed the ranks of HubSpot integrated software and is now a Premier Partner. This is great news for… Aircall Aircall Users HubSpot Users Everyone Everywhere In all seriousness though, here’s what this important milestone represents: 1. Aircall has been installed over 500 times via the HubSpot Connect Marketplace Before ever picking up a […]
“Sell me this pen.” Leonardo DiCaprio’s demand at the end of Wolf of Wall Street illustrates a truth about sales. The objective is to create a scenario where a lead sees the pen (and its provider) as a means to a greater goal. Once that relationship is established, selling becomes infinitely easier. Unfortunately, most companies […]
Today’s customer wants to be treated like the monarch of a small European nation. In the age of multichannel communications, these noble customers are coming at your support staff from the left, right, chat, email, social media, and (of course) telephone. This herculean task is even harder when all these channels act like perfect strangers […]
It’s summertime, and the living is easy. Unfortunately, the peril lies in taking it a little too easy. The summer months mean a change of rhythm for many businesses: some see their activity increase, but most notice a summer business slump. In fact, a Captivate study finds that overall productivity dips by 20% during the […]
Sales is an incontrovertibly competitive field. So naturally, the competitive people who make up that field are always looking to improve their performance, from first contact to close. This article will detail how the combination of empowered salespeople and effective processes (such as click-to-dial) can light a fire under a sales department’s productivity. Boosting sales […]
With the emergence of the subscription economy and in particular in the SaaS industry, we have come to distinguish 2 main business activities that contribute to the growth of a company: Hunting and Farming. The purpose of Hunting is to go out in the world, identify potential customers and close deals – this is the […]
Many of us spend a great deal of our day simultaneously looking at how to be productive while falling prey to unproductive habits. No one has more power to sabotage us than ourselves. That last sentence seems pretty discouraging, but the upside is that we can flip it on its head with enough dedication. Shedding […]
Sales calls are a necessity for every business. Yet, over the past 20 years the sales process has evolved a great deal and sales people were forced to adapt. Every type of organization has suffered the impact from SMBs to large companies or sales consultants. How sales has changed in the past years For one, […]
Over the past twenty years, an overwhelming amount of studies have conclusively demonstrated that work-related stress negatively affects a growing number of people. Customer service stress is no exception. Every day, customer service industry workers must juggle demands and complaints of varying degrees of complexity, all in a fast-paced, high-stakes environment. As a result, they […]
The growing challenges facing a new business often leave one wondering how to use the phone to encourage success. This article will look at how to use phone to benefit your business, empower your team, and satisfy your customers. The phone doesn’t have to be a hindrance for small businesses It can be a challenge to attain the […]
The phone system for modern business
