Compared to traditional landline phone systems, setting up voice over internet protocol (VoIP) service is much faster and simpler. Depending on which vendor and what features you choose, this setup can be completed in a matter of minutes. However, while the download and customization steps are nearly instant, other requirements might need to be met […]
Very few businesses can operate without a phone presence. Whether it’s for sales operations or customer support, brands need a way to communicate with their current and future clients. Voice over internet protocol (VoIP) providers offer businesses an affordable, modern, and more versatile alternative to classic landline phones, but questions of “reliability” create a hesitation […]
Editor’s note: The following is a guest post by noCRM’s Head of Marketing, and online acquisition expert, Marc Turbé. noCRM is a SaaS lead management solution with a focus on the next action. Quick Links Steps to Building Your Sales Workflow Step 1: Research Your Prospects Step 2: Connect Via Sales Call or Email Step 3: […]
Sales managers know that comprehensive onboarding and training programs are the best way to ensure new hires are ready to make meaningful contributions fast. Fundamental disciplines — like learning how to find quality prospects and how to use the team’s lead tracking software — are very important. But there are other, perhaps even more important skills that […]
Selling is an ancient profession, a useful skill, and a way of life. It also happens to be a lot of people’s first “real” job. This presents a real challenge for sales managers. In other industries, entry-level employees come prepared with applicable knowledge acquired via education or hobbies. Selling doesn’t fit this pattern though. Good […]
A good sales onboarding process prepares new hires for the expectations and workload of a successful career in sales with your organization. It’s during this program that they’ll learn how to work within the system you’ve created. New employees will discover how to use your sales software, connect with ideal customer profiles, and deliver an […]
Selling is a paradoxical profession. It’s always changing but it’s also staying the same. For managers, that means balancing sales training techniques to promote both time-tested methods and promising new approaches. This guide will cover the strategies, tips, and structures you’ll need to keep your full sales team engaged, prepared, and poised to win deals. […]
The most important part of any relationship is the beginning. This is especially true when companies battle to attract and retain top talent. Onboarding plays a crucial role in first impressions, as well as the productivity and long-term happiness of employees within an organization. But even talented sales candidates can turn into liabilities if their […]
These days, sales representatives must possess a wide range of proficiencies in order to excel in the field. In addition to being product experts, market researchers, and charismatic spokespeople, they also have to be curious students and empathetic counselors. Learning and listening are, therefore, two of the most important soft skills any sales professional can […]
When you get down to it, sales is all about persuasion. How can I convince the decision maker to act on the offer I’m presenting? And like it or not, a big part of being persuasive is crafting the correct image. In the context of a salesperson, this means dressing, acting, and most importantly, sounding […]
It’s the moment we’ve all been waiting for: GetApp has declared Aircall the No. 1 call center software. The research firm’s quarterly review scores have always shown Aircall to be a top contender, but recent improvements in performance, usability, and security have pushed us to top spot. And while you better believe we’re celebrating this […]
Editor’s note: The following is a guest post from Ellen De Beul, a digital marketer at PieSync with a passion for storytelling. PieSync provides a two-way contact sync between the most popular business tools, keeping teams informed and productive. Your team is the fuel, engine, and driver behind your company’s success. Needless to say, they […]
Editor’s note: The following is a guest post from Alex Gallia, a content contributor for Process Street. Alex has a professional background in creating and leveraging targeted sales enablement content to produce qualified leads and increase sales efficiency. You find him on LinkedIn here. The growing buzz around sales enablement Up until a few years […]
Time is critical in sales professions. Namely, teams are always striving to make the most of the time they’re given. Many tools have been introduced that claim to increase efficiency, but few are as battle-proven as the power dialer. Why Use a Power Dialer? The end goal of a power dialer is more calls made […]
Business has changed. Advances in computing technology have made almost everything quantifiable, measurable, and therefore actionable. And traditional communication tools, like the phone, are no exception. In a world driven by increased efficiency and calculated risk, even quick physical tasks are subject to automation. This is why dialing tools were created. When productivity is the […]
The moment you lose a big deal can be a whirlwind of emotion. You’re confused and disappointed. Anger or resentment aren’t uncommon. The truth is, losing deals is a good thing. You’ll never get a better opportunity to analyze your own behavior, learn what mistakes you’ve made, and increase sales efficiency moving forward. But before […]
Aircall is the complete business phone system of the future. When used by itself, it’s a powerful communication tool with a complete set of features, vital to every sales operation. This efficiency increases exponentially when Aircall is seamlessly integrated with your Pipedrive CRM. Built in partnership with Pipedrive’s development team, this airtight integration: Helps sales professionals […]
Successful B2B sales can be an indirect, multi-step process. Who are the decision makers? What metrics do they care about? Is there a particular communication style I should adopt? How can my product fulfill a need for this organization? Collecting this information will usually involve research, discovery calls/emails, and a healthy amount of LinkedIn stalking. […]
The phone system for modern business
