The call center software 
 you can rely on

Empower your teams to work efficiently while ensuring call quality and reliability.

The call center software 

you can rely on

Rely on us so your customers can rely on you

Count on our excellent call quality and 99.95% uptime.

We work with best-in-class global voice carriers and invest in redundancy on every level to eliminate single points of failure. All in an effort to maintain superior call quality and ensure 24/7 business continuity—no matter where you work.

Learn more about call quality and reliability and check our status page.

Count on our excellent call quality and
99.95% uptime.

"After we looked at the setup and realised how easy it was to configure everything, including the integration, we then looked at call quality. 
Aircall checked all the boxes."

VP of Customer Success and Customer Care · Jobandtalent

Trust starts with security

Take comfort in knowing your data is secure.

Protecting customer data is our main priority as well as complying with the obligations set forth by GDPR. Hosted on AWS, we follow industry-leading security practices, keeping your data protected at all times with TLS 1.2 and AES 256 encryption methods to secure your data both in transit and at rest.


To learn more about the security and privacy measures we take, download our security white paper.

Take comfort in knowing your data
 is secure.

Feel supported along the way.

From porting and personalized onboarding to dedicated account managers and 24/5 support across EMEA, APAC, and NA, we’re here to support you so you can support your teams.

Feel supported along the way.
Security

Security

At Aircall, keeping our customers’ data secure is our priority. We use cloud security tools and implement rigorous processes to offer robust product security.

Encryption

Encryption

Aircall keeps your data protected at all times. Aircall uses TLS 1.2 and AES 256 encryption methods to secure your data both in transit and at rest.

Infrastructure

Infrastructure

Aircall uses AWS as a hosting provider. AWS holds many certifications such as ISO 27001, SOC2, PCI DSS, FedRAMP, and provides for a safe and secure environment.

"The support has been really awesome and that’s a primary reason we are currently using Aircall. You want to be able to ask a question and get a quick response. The staff is more than willing to assist us and that’s solidified our partnership with Aircall."

— Head of Customer Experience · Cozy Earth

Trusted by 17,000+ companies

Ready to keep your teams connected?

Read more about VoIP

Frequently asked questions

Aircall's Information security program is based on the concept of defense in layers. Our security program is aligned with ISO 27001 and SOC II standards and is constantly evolving to follow new industry best practices.

Aircall runs a thorough vendor management program designed to protect sensitive information and aimed to comply with applicable laws. Aircall evaluates new vendors to ensure they meet internal security and privacy standards.

Aircall performs regular backups of its customers’ information across availability zones.

Aircall performs penetration tests and engages independent third-party entities to conduct application-level penetration tests on a regular basis. Aircall also runs a bug bounty program.

Aircall uses AWS as a host provider and uses several availability zones.