- Your top business telephony choices in NYC
- IP PBX
- Why you should consider a VoIP business phone system in New York
- How to choose the ideal business phone system for your New York company
- How much does a business phone system cost in New York City?
- VoIP in New York and nearby cities: We’ve got you covered
When you’re checking out business phone systems in New York, finding a reliable unified communications system is of the utmost importance. Why? New York City is widely regarded as the financial capital of the world. Any business operating in the city knows that things are constantly changing on a global scale, and they need to happen in a New York minute—without disruptions.
Efficiency and reliability aren’t just good character traits. They’re also essential business practices. 44% of firms estimate hourly downtime costs anywhere from $1M to $5M. And that’s not including legal fees and penalties for failing to fulfill service-level agreements.
Aircall’s proven 99.99% uptime, generous pricing plans, and industry-leading app marketplace make it arguably the most reliable and flexible New York VoIP provider on the market. For you, that means cost-efficiency gains from day one that add up.
But these aren’t the only reasons over 15,000 businesses worldwide trust Aircall with their business conversations. Let your teams discover a few more with seven days of free hands-on testing.
Your top business telephony choices in NYC
Typically, there are three different kinds of business phone systems commonly found in NYC offices. These are PBX, IP PBX, and VoIP phone systems. We’ll explain (briefly) how each of these works.
PBX stands for Private Branch Exchange, and it’s the good old landline we’re all familiar with. A PBX system is made up of desk phones, copper telephone cables, and an onsite server.
The PBX server operates like an internal switchboard with switches that distribute calls to different desk phones in a single office. PBX phone systems operate separately from the Public Switched Telephone Network (PTSN), but it does allow office phones access to a limited number of outside lines.
IP PBX systems are only a little different from a PBX setup. Instead of using copper wires to transmit calls, IP PBX uses Internet Protocol to transmit data from one server to the other.
In plain English: You keep the hardware, but the calls are made over the internet instead of through the physical PTSN grid. Introducing the internet to a PBX system equips the business with cloud capabilities, but you can get that—and so much more—from NYC VoIP providers.
VoIP stands for Voice over Internet Protocol. Unlike the PBX setups, VoIP business phone systems require no desk phones, no servers, and no cables to get up and running.
VoIP systems are modern unified communications solutions for fast-paced businesses. They are easy to set up, require minimal maintenance, and can be plugged into the business tools you already use for supercharged productivity and efficiency.
Why you should consider a VoIP business phone system in New York
Cloud-based phone systems are a clear way forward for enterprises in the Big Apple. Sure, New York City is the global hub for finance, but your customers could be based anywhere in the world.
Your unified communications system should make it easy for you to reach them. Plus, as the future of work evolves, you need a cloud-based communication solution that makes it possible to take calls in the office, in a cab, from a home office, or anywhere else you could think of.
Aircall works with best-in-class global and local providers to ensure crystal-clear call quality, no matter where you’re calling from. The Opus Codec also ensures 99.99% uptime, which means no jittery lines or dropped calls—even when the network fluctuates. This is the kind of quality assurance and dependability that Aircall supplies to enterprises that can’t afford to lose service when every second of downtime counts against you.
Aircall’s VoIP business phone solution is simple to set up. Add new numbers and new teammates in two clicks. Then, train them in a matter of minutes with our intuitive, easy-to-use interface. If you need more specialized assistance, our expert support team is ready and waiting to answer your call for help.
You can also integrate telephony features with the business tools you’re already using in just one click. Aircall integrates seamlessly with tools for sales, support, HR, billing, internal collaboration, and more.
You can trigger automated workflows and oversee all call activity from directly inside Salesforce, Zendesk, or your business tool of choice. Check out our extensive ecosystem of CTI and CRM integrations to see what capabilities your new phone system has in store.
How to choose the ideal business phone system for your New York company
Before you start Googling “business phone systems reviews in New York”, read our top tips on how to pick a provider that will work best for your business.
Tip 1: Find a business phone system you can trust
According to the latest IBM cost of data breach report, the United States holds the title for the highest cost of a data breach for the twelfth year running. The average cost of a data breach in the U.S. is $9.44 million, which is $5.09 million higher than the global average.
Aircall treats data security as paramount for cost saving and for building trust with our customers and partners, which is why our customers’ data is encrypted and protected by some of the strongest information security standards in the industry.
Tip 2: Choose a business phone system that capitalizes on micro-efficiencies
In larger enterprises, it can turn out to be an unpleasant surprise to see how much spare change falls through the cracks and stacks up on the bottom line. Implementing systems that eliminate redundancies and improve efficiency might be a small gesture, but it can save thousands of dollars.
Not only can Aircall connect with the business tools and productivity platforms that you already know and love, but it offers innovative features designed to nurture sales and boost productivity.
Optimize the productivity and performance of your customer-facing teams with features like the Power Dialer and Insight Cards. Quickly and easily adjust business hours, call routing, and IVR settings to adapt to changing needs.
How much does a business phone system cost in New York City?
On average, a VoIP business phone system can cost anywhere from $15 to over $60. If you’re looking at installing or replacing a PBX or IP PBX system, those costs can climb into the thousands.
VoIP phone systems are the more cost-effective option, but only if you make the right choice when it comes to choosing your provider. Starting at just $30 a month, Aircall gives you unfettered access to a range of features and integrations that most competitors only offer in their premium payment plans.
VoIP in New York and nearby cities: We’ve got you covered
Aircall is not just available in the bustling metropolis of New York City. Our VoIP services are widely accessible in the United States, including:
No matter where you are, Aircall brings the power of communication back to business.
See how Aircall supports your sales & CX goals. Try Aircall for free for 7 days so your team can experience proven hourly productivity gains.