Odoo CRM, Odoo Helpdesk

CRMHelp Desk

Connect all your call information into your CRM or Helpdesk. Surface all caller data during a call and save it into your client records, opportunity & ticket.

Made by

Caret it Solutions

Links

Place immediately a call from your Odoo dashboard

Log calls data from your conversation. Access all information in just one click.

Provide a better customer experience with the insight cards

App Overview

The Aircall Odoo integration was developed by our partner Caret it, certified as a Silver Partner by the Odoo team.

It enables sales and support teams to improve productivity, shorten the sales cycle and deliver a personalized customer experience.

This integration works with the following modules: Contact , CRM and Helpdesk.

Customers are charged a flat fee of $299 per module to access the integration.

Aircall Odoo integration is available for the following Odoo versions: V14, V15, V16 and V17.

Key benefits Aircall + Odoo

List of features:

1- Call logging,
2 - Insight cards,
3 - Aircall's CTI embedded

Better data tracking

Whether it's the integration between Aircall and Odoo CRM or Odoo Helpdesk, all telephone conversations are logged in and added to your contact record, as well as to the opportunity or ticket attached to the company and contact.

You can find information such as call type, call duration, sales rep comments, call recording and much more.

Optimized prospects and customer experience

Whether you are receiving an inbound call or performing an outbound call contact details and opportunities pop up in the Aircall phone while ringing.

Customer facing teams know how to personalize their conversation and elevate the customer experience before picking up the phone.

Aircall's phone embedded within your Odoo platform

Your teams will have their Aircall phone available directly in their Odoo dashboard. This not only optimizes their time, but also eliminates the need to navigate from an internet page to another.