AI is transforming the customer journey and search engines. Here’s how your business can adapt, implementing AI to deliver the perfect customer experience....

Steph SmithMarch 18, 2024

5 Minutes

Operations Management

As your business grows, so does the number of calls you get in a day. To effectively convert calls to sales, you will need to know specifics like call durations, where customers ar...

Yasmeily Toledo PerdomoAugust 21, 2023

4 Minutes

Operations Management