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Real-time AI that makes every

rep your best rep

AI Assist Pro gives agents real-time guidance, automates follow-ups, and powers automated call scoring, all in one conversational intelligence suite.

Nail every conversation, 

from prep to follow-up.

Get free access

Turn new reps into top closers in no time

Automatically surface SPICED, BANT, or custom frameworks live on calls—along with follow-up questions—so reps qualify with confidence and follow a consistent, structured flow.

Improve call outcomes with real-time call coaching

Surface competitive intel and product tips during calls, so reps handle objections with confidence and always have the right answer at hand.

Free agents from manual admin tasks

Automate repetitive tasks like call prep, follow-up emails, and CRM updates, so agents stay focused and keep momentum with every customer.

Get instant clarity on conversation trends

Automatically analyze every conversation to identify themes, track sentiment, surface pain points, and understand what your customers really want.

Automatically score every conversation on your QA criteria

Identify top opportunities for improvement at both team and individual levels with AI-powered call scoring. Automatically evaluate every call based on the criteria that matter most to you.

Join over 20,000 customers embracing AI-Powered Conversations

Stephen Monarch
Stephen Monarch

“I was sold on AI Assist and championed it to our CEO. It’s been a game changer. With call summaries, we’re saving about an hour per agent per month on call reviews.”

Stephen Monarch

Director of Operations at Puls

Discover hidden value in your calls

Level up team performance and business intelligence with a range of AI-powered features.

AI-Generated

Call Summaries

Instantly grasp the essence of a conversation, ensuring vital takeaways are never missed.

Key Topic

Recognition

Easily identify key discussion points to understand a conversation in seconds.

Action Items

Quickly surface follow-up tasks after a call to ensure customers are never left hanging.

Sentiment

Analysis

Detect customers’ sentiments during calls to foster more meaningful, positive interactions.

Automated 
Call Scoring

Cut down hours of manual call review, and automatically deliver timely feedback while deals are in motion, so you can coach more consistently.

Trending topics

Visualize conversation trends across calls for deeper business intelligence.

Real-time agent assistance

Help reps capture key details with live transcription, and surface knowledge and tips with live prompts, so they have all the information they need.

Playbooks

Automatically surface SPICED, BANT, or custom sales methodologies live on calls and generate call summaries based on these frameworks.

CRM & Helpdesk autofill

Log call details in your go-to tools according to your preferred Playbook, so you always have actionable data.

Automated post-call workflows

Automate tedious post-call tasks like generating follow-up emails for lightning fast wrap-up time.

Ready to level up with Aircall AI?

    AI Assist

    For teams that want fast call summaries and clear insights to uncover growth opportunities.

    /user/month

    • Call summaries

    • Key topic recognition

    • Talk-to-listen ratios

    • Action items

    • Sentiment analysis

    • Trending topics

    • Call scoring

    • CRM autofill

    • AI and Transcription API

    • Automated email follow up

    Get Started

    AI Assist Pro

    For teams ready to nail every conversation with real-time coaching and greater efficiency.

    /user/month

    Everything included in Aircall Assist, plus:

    • Live transcription

    • Live prompts

    • Playbooks

    • Automated Playbook CRM updates

    • Automated post-call workflow

    • Automated call scoring
(custom score cards)

    • Contact insights

    Get Started

    Frequently Asked Questions

    Aircall AI uses generative AI to produce text, such as call summaries, based on dialogue between two speakers.

    This innovative technology can unlock value for Sales and Support Managers who want to review calls faster, enable efficient team coaching, and drive CSAT and conversion with enhanced agent performance.

    AI Assist is currently available for calls made in English, but it can be purchased by customers in any country. We look forward to adding additional languages, and we will prioritize new languages for Aircall AI based on customer demand.

    No. Your call data, including recordings and transcripts, are protected and not provided to any third parties outside of Aircall or used to train any internal or third-party AI models.

    AI Assist is available at the price listed above, with the cost applied to all Aircall licenses. This means that the number of Aircall AI licenses provisioned will be equal to the number of standard Aircall licenses on your account. There are no additional usage fees based on the number of calls that are being transcribed and enriched with AI-generated content.

    AI-generated call summaries, key conversation topics, and talk ratios will be available on the call transcript and recording page. Call transcripts and recordings can easily be accessed from Aircall’s Conversation Center, which stores all recorded conversations. By clicking on a call or voicemail in the Conversation Center, Sales and Support Managers can quickly gain insight from the content generated by Aircall AI.