How to Create a Sales Strategy Plan

Its been said that a great product will sell itself. But when you put in the time and effort for sales strategy planning, the skys the limit as to how much you can achieve.  With s...

Using empathy in customer support is a crucial evolution in your businesses model in order for you to improve the customer experience and customer retention.
What Is Being Empathetic in Customer Support?

Great problem-solving skills and a little empathy in customer service go a long way toward turning frustrated customers into loyal customers and brand advocates. Customer support r...

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