We all know the importance of using data to make strategic decisions. But Aircall customer AgriWebb took it to the next level to create a lasting impact for farmers—while doubling their outbound call volume in the process.
In our Customer Story, we spoke to Josh Collins, AgriWebb’s Head of Customer Success, to gain a deeper understanding of what problems they wanted to solve, why they chose Aircall, and the results they saw after making the switch.
“We’ve got the systems, we’ve got the process, and we’ve got the right tools in place enabling us to scale. It’s how we continue to deliver value back to the farmer so they can be more data-driven and make more informed decisions in their day-to-day.” — Josh Collins, Head of Customer Success @ AgriWebb
Manage customer communication
Use integrations to build trust
Capture and analyze conversations
Keep employees organized and motivated
“Because we had already implemented Aircall, it was just a matter of getting those insights and turning them into actionable goals.” — Josh Collins, Head of Customer Success @ AgriWebb
While you’re there, explore our database of Customer Stories to see how Aircall’s integrated cloud-based phone solution can help you reach your business goals.
Published on January 17, 2023.