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Using empathy in customer support is a crucial evolution in your businesses model in order for you to improve the customer experience and customer retention.
What Is Being Empathetic in Customer Support?

Great problem-solving skills and a little empathy in customer service go a long way toward turning frustrated customers into loyal customers and brand advocates. Customer support r...

Nicholas PriceJanuary 22, 2021
9 Minutes
Customer Experience
The B2B sales cycle is full of complexities, but by using technology you can better facilitate your sales team and make the process easier.
Improving Your B2B Sales Cycle with Technology

The B2B sales cycle is a time-consuming process that involves multiple parties, including procurement specialists, buying committees, and other stakeholders. Over the last 10 years...

Nicholas PriceDecember 23, 2020
9 Minutes
Sales

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