A sales team's best friend

Cloud based phone system & call center software for sales teams

Save time and eliminate data entry

Reps wasting time logging call data into your CRM? Not anymore. Manage all your work calls and workflows directly within Salesforce and other leading CRM systems with Aircall's seamless integrations and CTIs.

Working in the field or at a lunch? Take Aircall with you with our mobile applications, and automatically log and save your calls back into your CRM.

Features like voicemail by email, call recordings and CRM integrations remove burdens and help your sales team focus on closing.
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Turbocharge rep productivity

Transform your inside sales reps and unleash their potential with Power Dialer. Utilize post-call automations and workflows to minimize downtime between calls.

Click-to-dial empowers reps to maximize output, ditch manual dialing, and decrease the time from research to outreach.

Call tagging makes it easy to organize campaigns and set the right followups, so your reps never miss a beat.
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Gain critical insights into call data

Track performance, trends, and productivity. Aircall’s analytics empowers you to make data-driven decisions.

Create a full picture of your teams performance by cross referencing call data across all our sales and CRM integrations.

Integrate all your applications with Aircall's powerful API. Empower your sales operations and technology team to plug Aircall into any data sources, driving powerful insights intro productivity and performance.
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Create a coaching culture

Monitor your new rep's performance and gain new training capabilities during ramp with call barging and call whispering. Use realtime monitoring to see which reps are actively calling and join into the conversation. If reps need help, you can be there for them when it counts.

Review calls together with call recordings that automatically save to your CRM. Accelerate your team's learning curve by providing actionable insight and coach the team through their real conversations.

Track performance trends over time with our call tagging capabilities. Have performance dashboards at your fingertips to identify your reps weak points and coach through it in real time.
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Integrate your phone with your
CRM, Helpdesk, and other key tools.
Pipedrive Integrate your phone system with Pipedrive and delve deeper into client conversion and satisfaction. This integration automatically syncs all your phone data in Pipedrive (recordings, notes, new contacts, tickets & more). Salesforce Connect Aircall to Salesforce in one click. Make and receive phone calls directly from your Aircall app within Salesforce. Zendesk Start making and receiving your calls directly from Zendesk. Automatically create tickets and match your incoming calls to your existing customer records. Front Connect Aircall to Front in order to automatically log all incoming calls into the inbox of your choice (including their recording if you’d like to). Intercom Integrate Aircall and Intercom to improve your agent efficiency and make your customers happier. Aircall will display all your phone calls directly in the right customer tickets and keep all your records up to date. Zapier Connect Aircall to any third-party software to automate your workflows. Our Zapier integrations allows you to do that in just a few clicks. Zoho Your call center software instantly integrated into Zoho. Log your calls, follow-up as a team and increase your customer satisfaction. Desk Integrate Aircall to Desk.com and instantly identify who is calling you. Capture key information to deliver the best customer experience. Helpscout Connect Aircall to Help Scout and have all your call information saved in Help Scout. No need to enter manual data, everything is synchronized automatically. HubSpot The HubSpot phone integration with Aircall allows you to connect all your call information into HubSpot. Surface all caller data during a call and save it into your client records instantly. Freshdesk Connect Aircall to Freshdesk and integrate your phone lines with the rest of your support channels. Slack Create channels to gather all your call information directly in Slack. Just choose the events you want to push in Slack and Aircall will do it. Kustomer Integrate Aircall & Kustomer to have your helpdesk and phone calls all in one place. Streamline your workflow and increase agent productivity. Gorgias Save all your calls in Gorgias and make your support agents even more productive! PieSync Connect Aircall to PieSync to automatically sync all your contacts with your business tools. Re:amaze Save all your calls in Re:amaze and make your support agents even more productive!

For sales operations

  • Eliminate data
    cleanup, forever

    With Aircall’s powerful integrations, your team’s activity will automatically be logged into your CRM . No oversight or cleanup needed.

  • Impress with Dashboards

    Aircall’s advanced analytics and data visualization make it easy to present your team’s results and make realtime decisions.

  • Connect all your
    sales tools

    Aircall's open API and developer tools make it easy to unify your sales technology stack and create a full picture of your sales organization.

Outbound call-center features

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International numbers

Make or receive calls on any number, all over the world. Always be right around the corner.
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Warm transfer

Check in with an agent before transferring a call to them.
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Assign and comment on calls

Assign a call to a teammate, leave them an explanatory comment, and the call will pop up on their to-do list.
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Shared contacts

Create and share contacts with your team, so that everyone can see who’s on the line. (You can also keep some contacts private, if you like.)
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Call Monitoring

Listen-in on active calls to measure and improve employee performance
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Call whispering

Secretly speak to employees while they are on an active call
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Call recording

Better monitor your team’s performance and the quality of your service by recording calls and listening back on them.
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Call center analytics

Gauge your support team’s performance by keeping track of missed calls, call loads, etc.
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Live feed

Get live updates on what’s going on in your call center to optimize your productivity.
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Tags

Apply tags to gather important call reports from your integrations all in one place.
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Pause Resume Recording

Pause and resume call recordings from your Aircall app to keep sensitive information secure.
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Call conferencing

Start a collaborative conversation with multiple colleagues or external callers
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Click to Dial

Make it simple for your sales team to make calls with click to dial. Click on a number and it will open in your Aircall app.
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PowerDialer

Make calls in rapid succession. Automatically detect and add numbers from any webpage.
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Computer telephony integration

Our one-click CTI lets you structure workflows and improve both your team’s productivity and your customers’ experience.
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CRM integrations

Aircall integrates with the business tools you use daily (Salesforce, Zendesk, Helpscout, and many more!).
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More features...

How Aircall measures up

  • “I would highly recommend someone to get HubSpot and Aircall for their sales team. The efficiency the integration has provided has allowed us to better maximize our sales efforts.”

    Erik Pankonin
    Marketing Automation & CRM
  • “With Aircall, our reps can quickly click-to-dial and record all calls at the contact record level. And their support is top-notch, always working closely with us to improve the app's stability.”

    Joseph Caputo
    Sales Operations Manager
Appexchange
4.9
See our customers stories

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