Aircall’s CTI widget allows you to leverage your voice channel within Desk.com and automate daily tasks to enhance your Team’s performance. With the Aircall Desk.com integration, all calls and call recordings are automatically logged directly into Desk.com and each caller’s history is saved.

Desk.com call center software integration

With screen pop capabilities, incoming calls will display customer info directly in the Desk.com console. For each call, a new case is automatically created in Desk.com. Use both Desk.com and Aircall to make your calls and sync them at the same time.

Additional information