Product Update Archives

How Aircall + Pipedrive Help Sales Teams Win Deals

Aircall is the complete business phone system of the future. When used by itself, it’s a powerful communication tool with a complete set of features, vital to every sales operation. This efficiency increases exponentially when Aircall is seamlessly integrated with your Pipedrive CRM. Built in partnership with Pipedrive’s development team, this airtight integration: Helps sales professionals […]

10 September 2018

Partnerships

GetApp Analysis Declares Aircall a Call Center Software Leader

A Category Breakdown Aircall was recently ranked the No. 2 cloud-based call center software by GetApp, the premier research and review site for businesses exploring SaaS solutions. We’re humbled to once again be recognized as an industry leader and eager to maintain our spot on the podium moving forward. So let’s sift through the final scorecard […]

27 February 2018

Product Update

Aircall Takes (Another) Top Prize At Salesforce Demo Jam

Aircall believes software is the only foundation for a modern phone system. But, there is one type of hardware we’re becoming quite fond of: Following our November victory at French Touch Dreamin’, Aircall took home another trophy today at London’s Calling — the largest Salesforce community event in Europe. In our winning Demo Jam presentation, you […]

16 February 2018

Product Update

Aircall Product Update: Simplify and Organize With TEAMS

Aircall customers have always enjoyed the ability to assign multiple employees to a single phone line — or multiple phone lines to a single employee. But as they continue to add more staff, managing every employee assignment on an individual basis becomes a real headache. That’s why we’re excited to announce our TEAMS feature. What’s […]

15 November 2017

Product Update

Aircall and Kustomer team up to bring support data to your phone calls

We’re delighted to announce our partnership with Kustomer, whose intelligent support CRM now integrates flawlessly with Aircall’s phone system. Kustomer aims to transform the way businesses serve their customers by providing a CRM which streamlines support operations and increases support teams’ productivity. Their software centralizes customer interactions over multiple channels, and empowers support representatives to […]

5 July 2017

Product Update

How the new Aircall-Salesforce integration powers up your business

Here at Aircall, our mission is to add value to your voice channel by connecting our phone system to your essential business tools. As the world’s most-used CRM software, Salesforce has always been a key part of that plan. And with the debut of our new Aircall-Salesforce integration, it’s never been easier to spark smarter […]

6 June 2017

Product Update

Boost Your After-Call Work with Aircall’s “Wrap-Up Time” Feature

Whether you’re working sales or support, a great deal of your time is dedicated to after-call work. Aircall wants to help agents breeze through their after-call work by introducing a brand new feature : wrap-up time. When a call ends, agents need some time to perform the tasks relative to post call work. These include […]

14 April 2017

Product Update

Desk.com Gets a Revamped CTI Integration with Aircall

A help desk is necessary to any company wishing to streamline their customer support processes. As a tool, it addresses all support and assistance needs and helps your support team handle customer requests.However, taking down every customer’s information in the midst of a call can be a hassle. That’s why Aircall integrates with help desk […]

30 March 2017

Product Update

Warm Transfer Is Now Available to All Aircall Users!

We all face increasingly exacting demands in terms of customer support experience. So we think it’s important that every conversation your agents is smooth and seamless. Part of attaining that goal is making sure that your calls can reach the right person, at the right time. This is when our Warm Transfer feature comes in […]

29 March 2017

Product Update

Introducing The Revamped Aircall - Zendesk Integration

Regardless of your industry, your customers are your business’ first priority. Aside from bringing in revenue, your customers also give your organization its direction. Through feedback, suggestions, and their behavior, customers give you cues on how you can satisfy their needs. Therefore, it’s fundamental that your customers know that you understand and value them. To […]

15 March 2017

Product Update

How Aircall + Pipedrive Help Sales Teams Win Deals

GetApp Analysis Declares Aircall a Call Center Software Leader

Aircall Takes (Another) Top Prize At Salesforce Demo Jam

Aircall Product Update: Simplify and Organize With TEAMS

Aircall and Kustomer team up to bring support data to your phone calls

How the new Aircall-Salesforce integration powers up your business

Boost Your After-Call Work with Aircall’s “Wrap-Up Time” Feature

Desk.com Gets a Revamped CTI Integration with Aircall

Warm Transfer Is Now Available to All Aircall Users!

Introducing The Revamped Aircall - Zendesk Integration

Start your aircall trial today for free