Virtual assistant: how they can improve your customer service
Virtual assistants can help you deliver better customer service, and drive your team’s efficiency to improve your SLAs....
Sophie GaneAugust 18, 2016
9 Minutes
Customer Happiness
Customer Happiness
August 16, 2016
10 Minutes
Use Case
July 26, 2016
5 Minutes
Customer Happiness
July 16, 2016
7 Minutes
Startup Journey
July 13, 2016
9 Minutes
Customer Success
July 8, 2016
4 Minutes
Customer Happiness
July 1, 2016
7 Minutes
Use Case
June 30, 2016
8 Minutes
Use Case
June 29, 2016
5 Minutes
Customer Happiness
June 24, 2016
5 Minutes
What Call Centre Agent Skills Can We Learn From Actors
There are very few differences between actors and call centre agents. Therefore, some call centre agent skills can be extrapolated from the way actors train for their own craft. Bo...
Miruna MitranescuJune 23, 2016
7 Minutes
Customer Happiness
Customer Happiness
June 22, 2016
10 Minutes
Startup Journey
June 21, 2016
1 Minutes
Customer Happiness
June 14, 2016
8 Minutes
Call Center
June 13, 2016
8 Minutes
Customer Happiness
June 2, 2016
4 Minutes
Customer Success
May 26, 2016
7 Minutes
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