Leadership Team

  • Scott Chancellor

    CHIEF EXECUTIVE OFFICER (CEO)

    Scott has left an indelible mark on the technology industry as a dynamic leader known for his transformative impact.Formerly CEO at Humu, orchestrating its acquisition by Perceptyx, he steered Apptio's strategy and product suite overhaul as Chief Product & Technology Officer, culminating in its sale to IBM. With a robust stint at Amazon Web Services, Scott founded and led the critical divisions AWS Insights, showcasing unparalleled expertise. Adept at innovation and growth, he's a University of Washington and Harvard Business School alum. Balancing leadership with passion, Scott enjoys flying planes, triathlons, and advising ESG startups, all while cherishing family time with two teenagers and his spirited Cavapoo pups.

    Scott Chancellor

    CHIEF EXECUTIVE OFFICER (CEO)

    Scott has left an indelible mark on the technology industry as a dynamic leader known for his transformative impact.Formerly CEO at Humu, orchestrating its acquisition by Perceptyx, he steered Apptio's strategy and product suite overhaul as Chief Product & Technology Officer, culminating in its sale to IBM. With a robust stint at Amazon Web Services, Scott founded and led the critical divisions AWS Insights, showcasing unparalleled expertise. Adept at innovation and growth, he's a University of Washington and Harvard Business School alum. Balancing leadership with passion, Scott enjoys flying planes, triathlons, and advising ESG startups, all while cherishing family time with two teenagers and his spirited Cavapoo pups.

  • Helen-Alice Miranda

    CHIEF HUMAN RESOURCES OFFICER (CHRO)

    Helen-Alice is a transformative leader in the HR world, known for architecting people strategies that scale with ambition. At Humu, she drove cultural and operational transformation as CHRO, helping lead its acquisition by Perceptyx. Her journey includes pivotal leadership roles at Meta and Google—managing global benefits strategy at Meta and as a foundational team member at Google spearheading HR initiatives across international hubs including Dublin, London, Buenos Aires, and Singapore. With over 20 years of experience at the intersection of strategy and people, Helen-Alice excels at building end-to-end HR infrastructures, redefining global programs, and coaching leaders to cultivate equitable, high-performance cultures. She is deeply committed to creating environments where ownership and impact thrive. She holds a master’s degree in Management and Human Resources from the London School of Economics and a BA in International Commerce and Spanish from University College Dublin. Passionate about elevating workplace culture at scale, Helen-Alice balances her executive focus with quality time spent with her family and energetic pup, staying active, and mentoring the next generation of HR leaders.

    Helen-Alice Miranda

    CHIEF HUMAN RESOURCES OFFICER (CHRO)

    Helen-Alice is a transformative leader in the HR world, known for architecting people strategies that scale with ambition. At Humu, she drove cultural and operational transformation as CHRO, helping lead its acquisition by Perceptyx. Her journey includes pivotal leadership roles at Meta and Google—managing global benefits strategy at Meta and as a foundational team member at Google spearheading HR initiatives across international hubs including Dublin, London, Buenos Aires, and Singapore. With over 20 years of experience at the intersection of strategy and people, Helen-Alice excels at building end-to-end HR infrastructures, redefining global programs, and coaching leaders to cultivate equitable, high-performance cultures. She is deeply committed to creating environments where ownership and impact thrive. She holds a master’s degree in Management and Human Resources from the London School of Economics and a BA in International Commerce and Spanish from University College Dublin. Passionate about elevating workplace culture at scale, Helen-Alice balances her executive focus with quality time spent with her family and energetic pup, staying active, and mentoring the next generation of HR leaders.

  • Fred Viet

    CHIEF SALES OFFICER (CSO)

    Drawing on his solid experience as Director of the Partner Success Program at Amazon Web Services in Australia, Frédéric Viet joined Aircall in 2021 with the mission of developing the company in the APAC (Asia Pacific) region. In just one year, he has succeeded in building a team of 50 experts and making the company one of the leading players in the APAC market. Frédéric Viet has fully contributed to the development of Aircall and a customer base of 17,000 companies worldwide. With his three areas of expertise - direct and indirect channel management, building strategic alliances and developing dedicated teams - he leads Aircall's international sales team.

    Fred Viet

    CHIEF SALES OFFICER (CSO)

    Drawing on his solid experience as Director of the Partner Success Program at Amazon Web Services in Australia, Frédéric Viet joined Aircall in 2021 with the mission of developing the company in the APAC (Asia Pacific) region. In just one year, he has succeeded in building a team of 50 experts and making the company one of the leading players in the APAC market. Frédéric Viet has fully contributed to the development of Aircall and a customer base of 17,000 companies worldwide. With his three areas of expertise - direct and indirect channel management, building strategic alliances and developing dedicated teams - he leads Aircall's international sales team.

  • Tom Chen

    CHIEF PRODUCT OFFICER (CPO)

    Tom, an accomplished product leader, spearheads the seamless integration of Product and customer support teams at Aircall, fostering unified product development and elevated customer experiences. As Humu's former CPO, he drove multi-product evolution and successfully entered the survey market. His roles at Instacart, Lyft, and AWS honed his expertise in B2B software, reshaping workplaces with impactful product innovations. From enhancing grocery retail at Instacart to expanding Lyft's B2B line and revolutionizing AWS's cloud cost management, Tom showcases a versatile skill set. Armed with degrees from Johns Hopkins and MIT, Tom enjoys family time, podcasts, sports, gaming, and staying abreast of the latest TV shows when not innovating.

    Tom Chen

    CHIEF PRODUCT OFFICER (CPO)

    Tom, an accomplished product leader, spearheads the seamless integration of Product and customer support teams at Aircall, fostering unified product development and elevated customer experiences. As Humu's former CPO, he drove multi-product evolution and successfully entered the survey market. His roles at Instacart, Lyft, and AWS honed his expertise in B2B software, reshaping workplaces with impactful product innovations. From enhancing grocery retail at Instacart to expanding Lyft's B2B line and revolutionizing AWS's cloud cost management, Tom showcases a versatile skill set. Armed with degrees from Johns Hopkins and MIT, Tom enjoys family time, podcasts, sports, gaming, and staying abreast of the latest TV shows when not innovating.

  • Alan Talanoa

    CHIEF TECHNOLOGY OFFICER (CTO)

    Alan is the Chief Technology Officer at Aircall, where he brings over two decades of leadership and expertise in the tech industry. At the helm of Aircall's technology strategy, his focus is on guiding a high-performing team toward delivering innovative products and solutions. Alan's leadership is marked by a commitment to excellence and a vision that drives the company's technological advancements forward. Prior to Aircall, Alan made significant contributions as CTO of Humu and as VP of Engineering at Honor, where he led key initiatives for technological advancement and organizational growth. His tenure at Lyft, overseeing Engineering for Lyft Business, and his impactful work within the AWS Insights organization, particularly with Cost Explorer, are testaments to his deep technical expertise and visionary leadership. Residing in the Bay Area, Alan finds balance in life through his love for the outdoors. He is a frequent explorer of Northern California's trails, enjoying hiking adventures with his family, embodying a blend of passion for technology and the serenity of nature.

    Alan Talanoa

    CHIEF TECHNOLOGY OFFICER (CTO)

    Alan is the Chief Technology Officer at Aircall, where he brings over two decades of leadership and expertise in the tech industry. At the helm of Aircall's technology strategy, his focus is on guiding a high-performing team toward delivering innovative products and solutions. Alan's leadership is marked by a commitment to excellence and a vision that drives the company's technological advancements forward. Prior to Aircall, Alan made significant contributions as CTO of Humu and as VP of Engineering at Honor, where he led key initiatives for technological advancement and organizational growth. His tenure at Lyft, overseeing Engineering for Lyft Business, and his impactful work within the AWS Insights organization, particularly with Cost Explorer, are testaments to his deep technical expertise and visionary leadership. Residing in the Bay Area, Alan finds balance in life through his love for the outdoors. He is a frequent explorer of Northern California's trails, enjoying hiking adventures with his family, embodying a blend of passion for technology and the serenity of nature.

  • Tara de Nicolas

    CHIEF MARKETING OFFICER (CMO)

    Tara brings over 20 years of leadership experience in scaling global marketing for high-growth technology companies. Her expertise spans building impactful brands, leading digital transformation initiatives, and driving growth across diverse products and markets. Prior to joining Aircall, Tara held key roles at Amazon, AWS, Elastic, and Yext, where she blended innovative thinking with data-driven strategies to elevate marketing performance. Beyond her strategic expertise, Tara holds a master’s degree in Business Leadership from Georgetown University's McDonough School of Business and mentors high-performing individuals and teams. In her personal time, Tara is a keen horsewoman and animal lover.

    Tara de Nicolas

    CHIEF MARKETING OFFICER (CMO)

    Tara brings over 20 years of leadership experience in scaling global marketing for high-growth technology companies. Her expertise spans building impactful brands, leading digital transformation initiatives, and driving growth across diverse products and markets. Prior to joining Aircall, Tara held key roles at Amazon, AWS, Elastic, and Yext, where she blended innovative thinking with data-driven strategies to elevate marketing performance. Beyond her strategic expertise, Tara holds a master’s degree in Business Leadership from Georgetown University's McDonough School of Business and mentors high-performing individuals and teams. In her personal time, Tara is a keen horsewoman and animal lover.

  • Alain Bensimon

    GENERAL COUNSEL

    Alain holds a dual French and American law degree and started his career immersed in the world of technology and start-up companies. He gained experience at a law firm in New York, working with large groups such as Cantor Fitzgerald to manage complex IT transactions and with start-ups such as DemystData to manage contracts with insurance companies and banks. He joined Aircall in 2019 as General Counsel, leading three practice areas: Transactional, Compliance and Corporate.

    Alain Bensimon

    GENERAL COUNSEL

    Alain holds a dual French and American law degree and started his career immersed in the world of technology and start-up companies. He gained experience at a law firm in New York, working with large groups such as Cantor Fitzgerald to manage complex IT transactions and with start-ups such as DemystData to manage contracts with insurance companies and banks. He joined Aircall in 2019 as General Counsel, leading three practice areas: Transactional, Compliance and Corporate.

  • Lauren Newman

    CHIEF FINANCIAL OFFICER (CFO)

    Lauren has spent nearly two decades leading finance in dynamic, high-growth environments—from global tech enterprises to scaling healthcare startups. She most recently served as CFO of Acclara, where she demonstrated expertise in scaling operations, executing strategic acquisitions, and driving Company-wide transformation. Lauren also guided the business through its successful exit to a strategic enterprise, overseeing the financial diligence process and investor engagement. Earlier in her career at Microsoft, she directed global financial strategy for the Worldwide Office Consumer business, delivering operational rigor and long-term value creation at scale.

    Lauren Newman

    CHIEF FINANCIAL OFFICER (CFO)

    Lauren has spent nearly two decades leading finance in dynamic, high-growth environments—from global tech enterprises to scaling healthcare startups. She most recently served as CFO of Acclara, where she demonstrated expertise in scaling operations, executing strategic acquisitions, and driving Company-wide transformation. Lauren also guided the business through its successful exit to a strategic enterprise, overseeing the financial diligence process and investor engagement. Earlier in her career at Microsoft, she directed global financial strategy for the Worldwide Office Consumer business, delivering operational rigor and long-term value creation at scale.

Aircall’s Beginning

The idea of Aircall was born at the eFounders studio in Paris in 2014. Recognizing that a telephone system is complex and expensive to set up, the co-founders set themselves the challenge of revolutionizing corporate telephony. In just a few weeks, they built the first version of Aircall. As they realized the potential of their idea, the four entrepreneurs started facing technical and operational challenges.

How do you deliver the best possible call quality from various environments and local providers? How do you develop a reliable and durable architecture in a constantly changing space? Completing 500 startup's 2015 Batch in San Francisco, Olivier Pailhes, Jonathan Anguelov, Xavier Durand and Pierre-Baptiste Béchu then raised $2.75 million to make their project a reality. In 5 months, the team grew from 5 to 15 people and the turnover tripled. Aircall's success story had just begun.