Leadership Team

  • Scott Chancellor

    CEO

    Scott has left an indelible mark on the technology industry as a dynamic leader known for his transformative impact.Formerly CEO at Humu, orchestrating its acquisition by Perceptyx, he steered Apptio's strategy and product suite overhaul as Chief Product & Technology Officer, culminating in its sale to IBM. With a robust stint at Amazon Web Services, Scott founded and led the critical divisions AWS Insights, showcasing unparalleled expertise. Adept at innovation and growth, he's a University of Washington and Harvard Business School alum. Balancing leadership with passion, Scott enjoys flying planes, triathlons, and advising ESG startups, all while cherishing family time with two teenagers and his spirited Cavapoo pups.

    Scott Chancellor

    CEO

    Scott has left an indelible mark on the technology industry as a dynamic leader known for his transformative impact.Formerly CEO at Humu, orchestrating its acquisition by Perceptyx, he steered Apptio's strategy and product suite overhaul as Chief Product & Technology Officer, culminating in its sale to IBM. With a robust stint at Amazon Web Services, Scott founded and led the critical divisions AWS Insights, showcasing unparalleled expertise. Adept at innovation and growth, he's a University of Washington and Harvard Business School alum. Balancing leadership with passion, Scott enjoys flying planes, triathlons, and advising ESG startups, all while cherishing family time with two teenagers and his spirited Cavapoo pups.

  • Alexandra Diez

    CHIEF PEOPLE OFFICER (CPO)

    After 20 years with major companies such as Bouygues Telecom and Eurosport, Alexandra Diez has gained solid experience in managing people in ever-changing environments. She has worked in international teams in a wide range of industries and has considerable expertise in managing mergers and acquisitions. Throughout her career, she has been involved in the implementation of major organisational changes and the digital transformation of companies, involving major cultural upheavals. Alexandra is passionate about transforming businesses and is committed to HR strategies that focus on coaching, training, personal development and valuing people.

    Alexandra Diez

    CHIEF PEOPLE OFFICER (CPO)

    After 20 years with major companies such as Bouygues Telecom and Eurosport, Alexandra Diez has gained solid experience in managing people in ever-changing environments. She has worked in international teams in a wide range of industries and has considerable expertise in managing mergers and acquisitions. Throughout her career, she has been involved in the implementation of major organisational changes and the digital transformation of companies, involving major cultural upheavals. Alexandra is passionate about transforming businesses and is committed to HR strategies that focus on coaching, training, personal development and valuing people.

  • Dominic Butera

    CHIEF FINANCIAL OFFICER (CFO)

    Dominic is a seasoned financial leader with over three decades of experience elevating financial operations and steering business growth. Previously serving as CFO at Pipedrive, Dominic adeptly navigated a business landscape akin to Aircall’s—SMB orientation, high-velocity model, and global reach. His extensive career showcases adeptness in senior financial roles, nurturing high-performance teams, driving process enhancements, and executing impactful transactions. With a global footprint across multiple countries and a successful track record in fundraising, including $130M in primary capital, Dominic brings a strategic perspective, refined problem-solving skills, and a sharp financial acumen indispensable for executive management.

    Dominic Butera

    CHIEF FINANCIAL OFFICER (CFO)

    Dominic is a seasoned financial leader with over three decades of experience elevating financial operations and steering business growth. Previously serving as CFO at Pipedrive, Dominic adeptly navigated a business landscape akin to Aircall’s—SMB orientation, high-velocity model, and global reach. His extensive career showcases adeptness in senior financial roles, nurturing high-performance teams, driving process enhancements, and executing impactful transactions. With a global footprint across multiple countries and a successful track record in fundraising, including $130M in primary capital, Dominic brings a strategic perspective, refined problem-solving skills, and a sharp financial acumen indispensable for executive management.

  • Fred Viet

    CHIEF SALES OFFICER (CSO)

    Drawing on his solid experience as Director of the Partner Success Program at Amazon Web Services in Australia, Frédéric Viet joined Aircall in 2021 with the mission of developing the company in the APAC (Asia Pacific) region. In just one year, he has succeeded in building a team of 50 experts and making the company one of the leading players in the APAC market. Frédéric Viet has fully contributed to the development of Aircall and a customer base of 17,000 companies worldwide. With his three areas of expertise - direct and indirect channel management, building strategic alliances and developing dedicated teams - he leads Aircall's international sales team.

    Fred Viet

    CHIEF SALES OFFICER (CSO)

    Drawing on his solid experience as Director of the Partner Success Program at Amazon Web Services in Australia, Frédéric Viet joined Aircall in 2021 with the mission of developing the company in the APAC (Asia Pacific) region. In just one year, he has succeeded in building a team of 50 experts and making the company one of the leading players in the APAC market. Frédéric Viet has fully contributed to the development of Aircall and a customer base of 17,000 companies worldwide. With his three areas of expertise - direct and indirect channel management, building strategic alliances and developing dedicated teams - he leads Aircall's international sales team.

  • Tom Chen

    CHIEF PRODUCT OFFICER (CPO)

    Tom, an accomplished product leader, spearheads the seamless integration of Product and customer support teams at Aircall, fostering unified product development and elevated customer experiences. As Humu's former CPO, he drove multi-product evolution and successfully entered the survey market. His roles at Instacart, Lyft, and AWS honed his expertise in B2B software, reshaping workplaces with impactful product innovations. From enhancing grocery retail at Instacart to expanding Lyft's B2B line and revolutionizing AWS's cloud cost management, Tom showcases a versatile skill set. Armed with degrees from Johns Hopkins and MIT, Tom enjoys family time, podcasts, sports, gaming, and staying abreast of the latest TV shows when not innovating.

    Tom Chen

    CHIEF PRODUCT OFFICER (CPO)

    Tom, an accomplished product leader, spearheads the seamless integration of Product and customer support teams at Aircall, fostering unified product development and elevated customer experiences. As Humu's former CPO, he drove multi-product evolution and successfully entered the survey market. His roles at Instacart, Lyft, and AWS honed his expertise in B2B software, reshaping workplaces with impactful product innovations. From enhancing grocery retail at Instacart to expanding Lyft's B2B line and revolutionizing AWS's cloud cost management, Tom showcases a versatile skill set. Armed with degrees from Johns Hopkins and MIT, Tom enjoys family time, podcasts, sports, gaming, and staying abreast of the latest TV shows when not innovating.

  • Alan Talanoa

    CHIEF TECHNOLOGY OFFICER (CTO)

    Alan is the Chief Technology Officer at Aircall, where he brings over two decades of leadership and expertise in the tech industry. At the helm of Aircall's technology strategy, his focus is on guiding a high-performing team toward delivering innovative products and solutions. Alan's leadership is marked by a commitment to excellence and a vision that drives the company's technological advancements forward. Prior to Aircall, Alan made significant contributions as CTO of Humu and as VP of Engineering at Honor, where he led key initiatives for technological advancement and organizational growth. His tenure at Lyft, overseeing Engineering for Lyft Business, and his impactful work within the AWS Insights organization, particularly with Cost Explorer, are testaments to his deep technical expertise and visionary leadership. Residing in the Bay Area, Alan finds balance in life through his love for the outdoors. He is a frequent explorer of Northern California's trails, enjoying hiking adventures with his family, embodying a blend of passion for technology and the serenity of nature.

    Alan Talanoa

    CHIEF TECHNOLOGY OFFICER (CTO)

    Alan is the Chief Technology Officer at Aircall, where he brings over two decades of leadership and expertise in the tech industry. At the helm of Aircall's technology strategy, his focus is on guiding a high-performing team toward delivering innovative products and solutions. Alan's leadership is marked by a commitment to excellence and a vision that drives the company's technological advancements forward. Prior to Aircall, Alan made significant contributions as CTO of Humu and as VP of Engineering at Honor, where he led key initiatives for technological advancement and organizational growth. His tenure at Lyft, overseeing Engineering for Lyft Business, and his impactful work within the AWS Insights organization, particularly with Cost Explorer, are testaments to his deep technical expertise and visionary leadership. Residing in the Bay Area, Alan finds balance in life through his love for the outdoors. He is a frequent explorer of Northern California's trails, enjoying hiking adventures with his family, embodying a blend of passion for technology and the serenity of nature.

  • Alain Bensimon

    GENERAL COUNSEL

    Alain holds a dual French and American law degree and started his career immersed in the world of technology and start-up companies. He gained experience at a law firm in New York, working with large groups such as Cantor Fitzgerald to manage complex IT transactions and with start-ups such as DemystData to manage contracts with insurance companies and banks. He joined Aircall in 2019 as General Counsel, leading three practice areas: Transactional, Compliance and Corporate.

    Alain Bensimon

    GENERAL COUNSEL

    Alain holds a dual French and American law degree and started his career immersed in the world of technology and start-up companies. He gained experience at a law firm in New York, working with large groups such as Cantor Fitzgerald to manage complex IT transactions and with start-ups such as DemystData to manage contracts with insurance companies and banks. He joined Aircall in 2019 as General Counsel, leading three practice areas: Transactional, Compliance and Corporate.

Aircall’s Beginning

The idea of Aircall was born at the eFounders studio in Paris in 2014. Recognizing that a telephone system is complex and expensive to set up, the co-founders set themselves the challenge of revolutionizing corporate telephony. In just a few weeks, they built the first version of Aircall. As they realized the potential of their idea, the four entrepreneurs started facing technical and operational challenges.

How do you deliver the best possible call quality from various environments and local providers? How do you develop a reliable and durable architecture in a constantly changing space? Completing 500 startup's 2015 Batch in San Francisco, Olivier Pailhes, Jonathan Anguelov, Xavier Durand and Pierre-Baptiste Béchu then raised $2.75 million to make their project a reality. In 5 months, the team grew from 5 to 15 people and the turnover tripled. Aircall's success story had just begun.