The Ultimate Guide to Setting Up a Call Center


There’s no way around it, successful outbound sales requires dozens, or even hundreds, of calls each day. But scale means nothing if your reps’ conversations and workflows aren’t constructed correctly.

This guide provides a start-to-finish approach for building a winning sales call center. Key takeaways include:

  • How to structure your phone system for an optimized call center
  • How to choose sales objectives and measure success
  • How to sync your calling operation with your other sales tools
  • How to build the sales skills needed for a strong team

Pipedrive and Aircall have collaborated to give your sales call center the knowledge necessary to exceed targets every month.

cover playbook Pipedrive aircall

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The phone system for modern business