Business Communication and VoIP Trends

Aircall vs. Dialpad: 2026 comparison for call centers, sales, and global teams

Aircall or Dialpad? Compare features, integrations, AI capabilities, pricing, and real customer reviews. Get the facts on which VoIP platform fits your business best—and see why le...

Sophie GaneDecember 3, 2025

9 Minutes

Sales

Tech

November 19, 2025

9 Minutes

Phone system troubleshooting guide: Fix VoIP & IVR issues fast

Features

November 18, 2025

9 Minutes

Call coaching features that boost sales performance

Partnerships

November 4, 2025

4 Minutes

How Heyoo and Aircall bring practical AI to sales and support teams

Best Practices

October 31, 2025

3 Minutes

What recruitment agencies should do when switching communications platforms

Support

October 24, 2025

11 Minutes

12 proven customer call follow-up strategies to improve sales, enhance support, and build stronger relationships

Support

October 22, 2025

11 Minutes

Phone call scripting best practices for sales and support teams

Tech

October 20, 2025

8 Minutes

SMS vs Voice: Choosing the right channel for customer outreach

Customer Experience

October 16, 2025

8 Minutes

Striking a balance between empathy and efficiency in customer service

Customer Experience

October 14, 2025

12 Minutes

Tips and scripts for handling difficult customers over the phone

Aircall and Fileroom: Making AI work for B2B teams today (not just tomorrow)

Emma Ruefli, Founder of Fileroom, explains how to bring practical AI to sales and support workflows with Aircall, helping B2B teams scale efficiently....