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Simple to set up. Easy to use. Powerful integrations.
Get free accessReady to build better conversations?
Simple to set up. Easy to use. Powerful integrations.
Get free accessAircall has officially surpassed an incredible milestone - 20,000 customers worldwide! That’s 20K businesses leveraging the power of seamless communication to drive growth, enhance collaboration, and build stronger customer relationships. This achievement is a testament to the trust our customers place in us; this trust fuels our commitment to redefining the future of business communications.
How did we get to this point? Let’s take a look at the journey that led us to be trusted by so many companies…
A unified communications powerhouse
Our mission has always been to work alongside ambitious, forward-thinking businesses to transform the way they interact with their customers. While we started out in Paris as a small-but-mighty business phone system, our customers have inspired us to become so much more than just a business phone. We’ve grown into a unified communications and intelligence platform that integrates voice, SMS, WhatsApp, and social media channels into a single platform. By bridging this multitude of channels with deep integrations across over 100 essential business apps, Aircall allows teams to deliver personalized and engaging customer experiences, all while working smarter and more efficiently.
Driving growth with human-first AI
While we’ve developed hundreds of innovations over the last decade, there’s certainly one area that is, today, revolutionizing communications technology, and it’s one we’re leading the charge on: AI-powered communications that drive real, human improvement in sales and support. We firmly believe that our technology is here to help people do their jobs, so we’ve engineered Aircall AI to take the burden of busywork off of teams, automating routine tasks such as call routing, and providing real-time insights to aid agents in customer interactions. This means that teams can focus on what truly matters; building and maintaining meaningful customer relationships.
By optimizing processes and enabling real-time, data-driven decision-making, we’re thrilled to have empowered 20,000+ businesses to unlock their growth potential. And most importantly, our AI solutions are putting the freedom and power to drive business outcomes into the hands of sales, support and IT teams.
A global presence with a local touch
As we continue to expand our global presence, our commitment to serving businesses worldwide remains stronger than ever. With over 700 employees from 40 nationalities spread across North America, Europe, Mexico, and Asia-Pacific, we love actually being on the ground, working side-by-side with our customers, and being able to offer round-the-clock support. We believe that reaching this milestone of 20,000 customers is owed to our diverse and dynamic workforce, who work incredibly hard to serve and drive success for our global customer base. And the most exciting part is, we’re going to keep exploring, expanding, and discovering new innovations and opportunities in all four corners.
Driving growth and innovation
We’re obsessed with creating value for all 20,000+ (and counting!) customers. Looking ahead, we’re focusing on helping our customers work smarter, not harder, with even more developments to come in AI-driven automation, seamless integration across multiple channels, and providing actionable insights. Our mission remains to transform customer communications for ambitious, forward-thinking businesses. And we plan to keep doing that by continuing to provide cutting-edge technology that helps businesses to make every conversation count.
We’re incredibly grateful to the thousands of companies who have trusted us to connect, empower, and grow their businesses. Here’s to 20,000 more!
Published on March 11, 2025.
