Ready to build better conversations?
Simple to set up. Easy to use. Powerful integrations.
Get free accessReady to build better conversations?
Simple to set up. Easy to use. Powerful integrations.
Get free accessIf your sales or support team is missing calls, it’s not just frustrating, it’s costing you revenue and damaging customer relationships.
That’s why we built AI Voice Agent.
Revolutionize your customer interactions
AI Voice Agent is a virtual co-worker that covers your calls 24/7. It’s designed for your sales and support teams to scale without overstretching your resources. Here’s what it can do:
Handle calls automatically using natural language processing and voice recognition to answer inbound calls at any time.
Responds intelligently to frequently asked questions using your business’s most common queries to deliver helpful responses without human intervention.
Capture key details and transfer with context so your agents receive all the information they need before jumping on the call.
Ask and answer in multiple languages to help you qualify leads, gain customer context, and respond to queries from all corners of the world.
Integrate into your existing operations for a smooth customer journey and seamless transfer of data.
Whether you're helping customers or closing deals, AI Voice Agent helps your team stay focused on what matters most. Best of all, it’s quick to set up and doesn’t require any IT support. And our customers already love it.
“This is great. I don't know what to say. This is unbelievable. Incredible. Wow.”
-Martina Oster, Head of Customer Service, Wickey GmbH & Co. KG.
How AI Voice Agent solves your common challenges
AI Voice Agent enhances the way your team works, and significantly improves your customer experience. It’s here to tackle the biggest communication challenges your business faces, one call at a time.
1. Say goodbye to missed calls
Nobody likes losing a lead or disappointing a customer just because no one picked up the phone. AI Voice Agent integrates easily into your existing workflows, and steps in when your team can’t, covering evenings, weekends, and high-volume spikes. Your customers feel heard, and you never miss a potential opportunity.
“She [the AI agent] sounded great. I felt like I wanted to be her friend…. What I liked about it, a lot, was it didn’t sound like she was just reeling off the answers. It was a very intuitive answer.”
-Anum Hassan, Director of Operations and Product Development, Ways2Well
2. Cut down on repetitive work
Most teams spend a lot of their day asking basic intake questions, and responding to repetitive queries about pricing, shipping, returns, or product setup. AI Voice Agent is built to answer those questions for you, consistently, and always on-brand, freeing up your team’s time to handle conversations that need a human touch. The best part? Training AI Voice Agent on your frequently asked questions is quick and simple!
“I was shocked at how well it answered some of this stuff.”
-Brent Werbeck, Director, Revenue Operations, Kisi
And it’s perfect for gathering all initial data from inbound customers, too. You can train it to ask key intake questions—essential for your data, but time-consuming and repetitive—before a human takes over.
By automating these basic inquiries, your team can focus on more complex issues, ensuring their time and expertise are used where it matters most.
“It's got the info. It's asked the right questions. It's interpreted the answers correctly.”
-Andrew Dowds, Head of Sales, Aura Life
3. Make handoffs smoother
When a customer needs in-depth help, AI Voice Agent hands it over to your team. It’s integrated right into Aircall, and therefore your CRM and other business tools. So, all data is passed on to your human agents, giving them full context and all the relevant details when they take over the conversation. This saves time for your team, reduces customer frustration, and helps resolve their issues faster.
4. Step away with confidence
Agents and managers, particularly in small businesses, often feel the pressure of being 'always on,' fearing missed opportunities or the hassle of catching up on missed calls and information. AI Voice Agent delivers peace of mind in knowing that your calls are being handled seamlessly, even when you step away.
5. Get started quickly
No tech team? No problem. AI Voice Agent is designed to be simple. You can train it on your frequently asked questions, and plug it into your existing call flows in just a few clicks. No downtime, no complexity, just better coverage from day one.
What’s next for AI at Aircall?
AI Voice Agent is just the beginning. Soon, we’ll be rolling out AI Assist Pro, a powerful tool that helps during live calls by offering real-time insights, automated note-taking, and even coaching tips to help agents improve in the moment.
These updates are part of our vision to bring practical, intuitive AI to every sales and support team, every day.
Ready to see it in action?
Published on April 9, 2025.
