Ready to build better conversations?
Simple to set up. Easy to use. Powerful integrations.
Get free accessReady to build better conversations?
Simple to set up. Easy to use. Powerful integrations.
Get free accessThe Aircall Efficiency Index is a quick, 3-minute online assessment that shows where your sales and support teams are losing time and money. Often, the issue isn’t people—it’s disconnected tools, excess admin, and systems that don’t work well together.
Think your team could be more efficient? Read on to see how the Aircall Efficiency Index can boost performance.
Why take the quiz?
Running high-performance teams today isn’t easy. Sales and support leaders juggle growth targets, customer expectations, and lean teams. Many also face hidden costs from routine operations, that they don't even realize are there.
Here’s the problem:
Manual tasks like logging customer interactions waste hours each week.
Tool sprawl causes missed context, constant toggling, and fragmented workflows.
Lack of insights leaves managers without the visibility to make improvements.
These inefficiencies drag down team productivity, customer satisfaction, sales performance, and your bottom line. The Aircall Efficiency Index helps you identify and resolve these issues so you can move past “business as usual” with smarter, better-connected solutions.
Take the quiz to find your team’s productivity score.
Discover productivity gaps you didn't know existed
Here’s what the Index evaluates:
Disconnected tools: Are employees switching between platforms for simple tasks? The Index shows how fragmented workflows impact time-to-resolution.
Manual processes: Manually logging calls or creating summaries? See how much time automation could save your team.
Team visibility: Does management lack access to real-time metrics, live coaching, or conversation insights? Discover how better reporting can drive smarter strategies.
Customer and agent experience: Are customers being routed to the wrong person? Are agents missing key context? The Index reveals how smoother communication improves experiences for everyone.
Ready to dive deeper? Let’s look at the impact by role.
Boost your sales performance
The Aircall Efficiency Index pinpoints where bottlenecks in your sales funnel are costing you deals:
Identify pipeline inefficiencies like slow workflows or lost customer context.
Boost team motivation by cutting down admin tasks, so reps can focus on selling.
Find automation opportunities to save time and speed up deal cycles.
Imagine your team moving smoothly from lead generation to closing deals without wasting time on disconnected tools or admin work. With insights from the Efficiency Index, that vision becomes reality.
Increase support productivity
See where your support systems might be slowing your team down:
Identify productivity gaps caused by tool fragmentation, helping agents multitask seamlessly.
Reduce response times by improving context or automating routing.
Boost agent confidence by giving them the right information at the right time.
When agents can resolve issues on the first call, customer satisfaction soars. The Aircall Efficiency Index helps you get there.
Supercharge your team’s efficiency today
The Aircall Efficiency Index is your key to transforming how your teams work, eliminating manual roadblocks and inefficiencies for smarter, connected operations.
Whether you’re leading a sales team driving growth or a support team focused on customer happiness, the Aircall Efficiency Index helps diagnose where your performance and productivity are being dragged down.
Take the 3-minute efficiency quiz now!
Published on July 1, 2025.
