Tech Team Stories Archives - Aircall Blog

Call Quality at Aircall, Part 2: A Case Study on Threshold Optimization for the Quality Indicator

In the second part of our series on Call Quality, our Data Director shares how the team defines a single technical indicator that describes user satisfaction on call quality in the...

Gil MarlardMarch 20, 2023

10 Minutes

Tech Team Stories

March 13, 2023

7 Minutes

Call Quality at Aircall, Part 1: General Overview

Tech Team Stories

January 12, 2023

4 Minutes

How to Comply with the Kotlin Style Guide Using ktlint on Android

Tech Team Stories

December 21, 2022

5 Minutes

Tech Team Stories: Supporting Multi-Architecture Container Images

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Tech Team Stories

November 15, 2022

3 Minutes

Tech Team Stories: An Inside Look at My First Aircall Hackathon Experience

Tech Team Stories

September 5, 2022

2 Minutes

How Aircall Developers Boosted Efficiency and Reduced Issue Cycle Time by 63%

Tech Team Stories

August 19, 2022

2 Minutes

AWS AppSync: The Benefits of Implementing Pre-Resolver Caching

Tech Team Stories

August 18, 2022

3 Minutes

Understanding the Aircall Tech Stack: Programming Languages, Frameworks, Tools More

Tech Team Stories

July 11, 2022

3 Minutes

How to Create a Stronger Developer Experience by Optimizing Repository Management

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Tech Team Stories

May 11, 2022

5 Minutes

5 Lessons We Learned from Rewriting Our Dashboard

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How to Improve the Developer Experience with Airbot

Customer-centricity is one of our key core values at Aircall, but we believe that if we want to quickly deliver amazing features, we have to focus on the developer experience as we...