Integrations Archives

How to choose the best call recording software for your team

WhatsApp Business & Aircall: A Winning Combination for Customer Communications

The customer support landscape is far from what it was several years ago. Where once the expectation was limited availability, phone-based service with long wait times, it is now a multi-channel, always-on, fast-response support machine. These customer expectations are growing in line with increasing competition, resulting in heightened pressure for customer support teams to impress […]

1 December 2022

Integrations

How SaaS Unicorn Pipedrive Uses Klaus, Aircall & Intercom to Provide Excellent Customer Service

Pipedrive is a SaaS unicorn—a deal-driven CRM solution which empowers marketing and sales teams. There are 900 employees globally, serving 100,000 businesses across 179 countries. Their support team is in high demand, using Intercom & Aircall to connect with customers. Pipedrive’s support team comprises 90 agents, divided into two tiers with different specializations, providing support officially in five […]

28 November 2022

Customer Success

The role of operations in building a tech stack for your business depends on the overall needs of your sales and support teams.

9 Tools That Can Make or Break Your Customer Experience

Providing a great customer experience is critical to every successful business. When organizations fail to offer a positive customer experience, customers will quickly discover competitors. Below, we’ll break down nine tools to consider adding to your tech stack to make your life easier and create a better experience for your customers. 9 Essential Customer Experience […]

18 November 2022

Customer Experience

Customer Service auf die Ohren - 5 Podcasts zum Thema Kundensupport

How HubSpot, Unific & Aircall Can Supercharge Your E-commerce Experience to Drive More Sales

E-commerce has taken the world by storm, and the past few years have only catapulted its growth. As this new trend expanded, we learned more and more about it and the people and businesses behind it. Thinking that the strategies that drive sales in stores will have the same effect in an online setting is […]

15 November 2022

Sales

Aircall Launches Strategic Partnership with CX Platform ActiveCampaign

Integrations are at the core of Aircall’s cloud-based phone system. They help you get the most out of cloud-based telephony—helping you save time, boost productivity, and enable team performance. To further our commitment to building a best-in-class App Marketplace, we’re excited to share that we’ve partnered with ActiveCampaign, a customer experience automation platform. “At Aircall, […]

7 November 2022

News

Coming Up at HubSpot INBOUND: Integrating Voice with Your CRM

As proud sponsors of HubSpot INBOUND 2022, we’ll be packing our bags and heading to Boston to learn best practices, tips, and more from thought leaders in marketing, sales, customer success, and RevOps. Before we go, we wanted to give you a sneak peek into our session hosted by Madelyn DePrey, Aircall’s Senior Director of […]

22 August 2022

Integrations

Lessons Learned: How 3 Aircall Customers Leverage Call Center Analytics

Whether you’re working in sales or support, delivering a memorable and meaningful customer experience is everything. After all, organizations that prioritize a great customer experience outperform those that don’t. The research shows that 84% of companies that improve their customer experience report an increase in revenue, and brands that focus on CX bring in 5.7 […]

Integrations

Illustration of one person kneeling while talking to someone sitting in a chair

5 Ways to Maintain Quality While Scaling Customer Support

When it comes to running a successful business, growth is inevitable. It’s a surefire sign that you’re doing things right, providing a high standard of customer service quality, and delivering a product people want. But for some companies, scaling can be scary. When everything is going so well, it feels like the last thing you […]

14 August 2022

Integrations

Growing Ticket Volume? Here Are 3 Ways to Use Integrations to Shorten Resolution Time

Agility is key for any successful business. It means you can deliver knockout experiences to your customers while recruiting prospects and setting yourself up for success. But a pesky issue can put it all at risk: growing ticket volume. Whether you’re handling an intro call or putting the final touches on a sale, resolution time […]

18 July 2022

Integrations

100 Integrations and Counting: Celebrating Our Partner Ecosystem

At Aircall, we’ve had a lot to celebrate these past few months. From the launch of our new Microsoft Teams integration to reaching 100+ integrations on the Aircall App Marketplace, we’re continuing to grow, connect, and demonstrate the power of conversation with our integrations. To commemorate this milestone, we want to raise a glass to […]

25 April 2022

Integrations

Integrations

WhatsApp Business & Aircall: A Winning Combination for Customer Communications

How SaaS Unicorn Pipedrive Uses Klaus, Aircall & Intercom to Provide Excellent Customer Service

9 Tools That Can Make or Break Your Customer Experience

How HubSpot, Unific & Aircall Can Supercharge Your E-commerce Experience to Drive More Sales

Aircall Launches Strategic Partnership with CX Platform ActiveCampaign

Coming Up at HubSpot INBOUND: Integrating Voice with Your CRM

Lessons Learned: How 3 Aircall Customers Leverage Call Center Analytics

5 Ways to Maintain Quality While Scaling Customer Support

Growing Ticket Volume? Here Are 3 Ways to Use Integrations to Shorten Resolution Time

100 Integrations and Counting: Celebrating Our Partner Ecosystem

Solutions

Product

Features

Resources

Company