A Zendesk-connected AI Agents work best when they're scoped to what it genuinely handles well: triage, ticket creation, Tier 1 resolution, and routing...

Nick CareyMay 20, 2026

4 Minutes

Tech

The new Aircall phone is on the way!  The Aircall product and engineering teams have been hard at work strengthening our desktop phone with updated code and a fresh design. This is...