Zendesk showcase is in full gear, this time in scenic San Francisco. Industry professionals from all over the world are gathered to talk sales, support, and of course, the latest CX trends. But while conversations are heating up, one topic remains the talk of the town: Zendesk Sell Marketplace. Designed to be an all-in-one CRM […]
Account Based Sales is more than just the hottest buzzword. It’s a personalized and focused strategy that has helped top-performing sales teams close deals. But personalizing every prospect interaction is not an easy task. When your call lists are long, it’s easy to get confused or forget what information belongs to which prospect. No sales […]
They say the greatest ideas happen when you’re in the shower, and in Typeform’s case… that wasn’t too far from the truth. After being asked by a Spanish toilet company to create an engaging online survey, the two co-founders realized that all the available forms on the internet were actually… pretty terrible. “…Every form-building solution […]
Customer support agents are masters of multitasking. Responding to a customer, while pulling up information, Slacking a coworker for advice, and preparing to wrap it all up in an email is no easy feat. But regardless of how smooth we can get at keeping all our plates spinning, we are prone to making mistakes and […]
[Editor’s Note: A version of this story originally appeared on the PieSync blog] Swiss hotel technology leader, Tourisoft, has spent the past 15 years finding innovative ways to help hoteliers gain more visibility and control over their operations. Its flagship platform, Hotel-Spider, support this goal by synchronizing data from various booking sites to provide up-to-the-second […]
Editor’s note: The following is a guest post from Ellen De Beul, a digital marketer at PieSync with a passion for storytelling. PieSync provides a two-way contact sync between the most popular business tools, keeping teams informed and productive. Your team is the fuel, engine, and driver behind your company’s success. Needless to say, they […]
Aircall is the complete business phone system of the future. When used by itself, it’s a powerful communication tool with a complete set of features, vital to every sales operation. This efficiency increases exponentially when Aircall is seamlessly integrated with your Pipedrive CRM. Built in partnership with Pipedrive’s development team, this airtight integration: Helps sales professionals […]
The world is changing, and today’s brands need to create a memorable customer experience to stay competitive. Social media, review sites, and an increased desire for instant solutions makes creating an environment for success even more challenging Luckily, innovative software offers a solution. Hyper-Informed Conversations Kustomer is a complete management platform for customer experience and […]
Aircall has climbed the ranks of HubSpot integrated software and is now a Premier Partner. This is great news for… Aircall Aircall Users HubSpot Users Everyone Everywhere In all seriousness though, here’s what this important milestone represents: 1. Aircall has been installed over 500 times via the HubSpot Connect Marketplace Before ever picking up a […]
Gorgias is a helpdesk platform designed for today’s customer-focused eCommerce brands. By integrating multiple communication channels and supporting eCommerce solutions like Shopify, Gorgias helps teams expertly manage every customer conversation in one centralized space. Turning Customers Into Advocates Gorgias’s forward-thinking approach to marketing actually begins with the end in mind. By exceeding expectations in terms […]
The phone system for modern business
