Valentine’s Day came early this year. After launching our new report, The Voice of SMBs, we’re delighted to have earned a spot on G2’s 2024 Best Software Awards, placing 44th on the Customer Service Products list, so we’re feeling the love.
“Our customer's success is our success. We are deeply grateful for the thousands of support leaders and professionals who trust us every day to deliver an amazing service experience for their customers,” says Madelyn Deprey, Aircall’s VP of Success for North America and APAC.
As the world’s largest and most trusted software marketplace, G2 is visited by 90 million software buyers each year. Its annual Best Software Awards rank the world’s best software companies and products based on authentic, timely reviews from real users.
While this is Aircall’s first time receiving a G2’s Best Software Award recognition, we’ve committed to putting customers first and helping customer support leaders increase productivity, reduce busywork, and leverage AI since our founding in 2014.
“B2B software buyers, just like consumers, start their purchasing journey with research,” said Sara Rossio, Chief Product Officer at G2. “As the world’s largest software marketplace, G2 attracts more than 90 million buyers to our site each year—more than any other B2B marketplace—reaching those from companies of all sizes, in all industries. Based on their authentic feedback, we’re proud to announce the 2024 Best Software Award winners. Congratulations to the less than 1% of vendors listed on G2 who made one of our 30+ lists this year, achieving recognition driven by verified data rooted in the source that truly matters—authentic customer voice.”
G2’s 2024 Best Software Awards feature more than 30 different lists, ranking software vendors and products using G2’s proprietary algorithm, which is based on G2’s verified user reviews and publicly available market presence data. To be eligible for the Best Software Awards, a software company or product must have received at least 50 approved reviews during the 2023 calendar year. Scores reflect only data from reviews submitted during this evaluation period.
G2 is the world's largest and most trusted software marketplace. More than 90 million people annually—including employees at all Fortune 500 companies—use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business—including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit g2.com and follow us on Twitter and LinkedIn.
Published on February 6, 2024.