Lola Barbier
Content Creator
Lola has created engaging and original content for various digital platforms for over 10 years.
Articles by Lola
Customer HappinessHow to Ditch Your Bad Customer Service Habits
January 13, 2017 · 9 Minutes
Customer HappinessWhy Customer Self-Service Will Improve Your Support Strategy
January 11, 2017 · 7 Minutes
Customer HappinessHow to Best Prepare for a Call Center Interview
January 6, 2017 · 8 Minutes
Call CenterHow to Avoid These 9 Phrases That Upset Customers
January 3, 2017 · 9 Minutes
Call Center5 Tips to Help You Build a Call Center from Scratch
December 30, 2016 · 9 Minutes
Call Center5 Reasons Why Your Business Needs a CRM Solution
December 28, 2016 · 8 Minutes
Customer HappinessHow Poor Customer Service Is Hurting Your Entire Business
December 23, 2016 · 9 Minutes
Call Center10 Customer Satisfaction Skills That Agents Cannot Do Without
December 21, 2016 · 10 Minutes
Customer HappinessBest Customer Service Companies of 2016 That Simply Killed It
December 19, 2016 · 10 Minutes
Call CenterCall Center Monitoring: How to Benefit Your Customers and Your Team
December 16, 2016 · 9 Minutes
Customer HappinessEbusiness: Focus on the Customer, Not on Your Bottom Line
December 9, 2016 · 9 Minutes
Call CenterHow to Choose the Right Business Phone System?
December 6, 2016 · 9 Minutes
Use CaseHow Veeqo Simplified Support Sales Using Aircall’s Hubspot Integration
December 1, 2016 · 3 Minutes
Support3 Major Customer Service Mistakes and How to Fix Them
November 29, 2016 · 9 Minutes
Customer HappinessHow to Use Intercom to Encourage Customer Success
November 24, 2016 · 9 Minutes
Call CenterHow to Use the Phone to Your Business Advantage
November 23, 2016 · 9 Minutes
Call CenterContact Center vs. Call Center: What Is the Difference?
November 18, 2016 · 9 Minutes
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