Call Center
April 17, 2020
7 min
Dania McDermott
Nonprofit Call Center: Choosing a Call Center in the Cloud
Support
March 18, 2020
7 min
Support
February 19, 2020
6 min
Support
December 31, 2019
7 min
Support
December 13, 2019
7 min
Support
November 26, 2019
8 min
Support
November 12, 2019
11 min
Support
October 29, 2019
12 min
Support
October 15, 2019
11 min
Support
September 20, 2019
4 min
How To Launch Your Own Support QA Program
Building a support quality assurance program is a big but worthy mission. From the beginning, it lays the groundwork for a uniform support experience. As it evolves, QA fuels conti...
Dania McDermottSeptember 11, 2019
8 min
Support
Support
August 19, 2019
5 min
Support
August 8, 2019
7 min
Customer Happiness
August 2, 2019
5 min