The Art of Persuading Customers over the Phone

Learn to lead a conversation, manage expectations, and orchestrate a successful outcome to every customer interaction.

over the Phone

This ebook will help sales and support teams alike become confident with exercising persuasion over the phone. Learn how to project the right behavior to direct the flow of a conversation and secure a satisfactory outcome.

  • A beginner's guide to customer service over the phone

  • How to win customers over with empathy

  • How to turn disgruntled customers into brand promoters

  • Learning about persuasion from hypnotists and illusionists

Learn how to become more persuasive and effective when dealing with customers over the phone.

Stay tuned, much more to come soon! :)

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