Max Bailey

Max Bailey

Team Manager, Customer Marketing - Global

Max has managed global customer marketing teams, creating programs to increase customer retention and advocacy, for over 10 years.

Articles by Max

sales dialer displayed making a call

Sales

June 22, 2020

8 Minutes

Your Go-To Sales Dialer Guide: Auto, Power or Predictive Dialer?

These tools help remote productivity. They encourage virtual collaboration and virtual team management.

Sales

March 17, 2020

10 Minutes

12 Tools to Help Your Team Work From Home

ccaas-contact-center-as-a-service

Call Center

January 14, 2020

6 Minutes

CCaaS: What Contact Center as a Service Means For Your Business

automatic call distributor

Call Center

November 8, 2019

9 Minutes

ACD: What Is Automatic Call Distribution?

Support

June 12, 2019

4 Minutes

Live Customer Support: How Agents Can Excel in Real Time

work-life-balance

Management

March 22, 2019

4 Minutes

3 Habits Every Remote Employee Needs For Better Work-Life Balance

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