The Zoho CRM integration with Aircall makes it easier for any businesses to offer the best customer experience. When you get a call, you know right away who is calling, and if that person is in Zoho CRM, the right lead informations will popup and all the infos will get automatically logged into the customer profile. This will save you time and improve your reps productivity.
Additionally to that, the integration allows you to have all the infos (recordings, number of calls, who the caller spoke with last time, ect.) on the caller and build an amazing customer experience.
You’ll be able to listen to the voicemail or to the call recording (if you have this option activated in your Aircall account), directly inside Zoho.
Discover how to set up your Aircall-Zoho integration in a few clicks here!