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Virtual Assistant: How They Can Improve Your Customer Service

Is your calendar overflowing with tasks, and you don’t feel like you have the support you need? Do you find yourself running late for appointments and showing up last to your own m...

call center agent skills
What Call Centre Agent Skills Can We Learn From Actors

There are very few differences between actors and call centre agents. Therefore, some call centre agent skills can be extrapolated from the way actors train for their own craft. Bo...

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