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Understanding the difference between customer experience and customer service
Customer Service vs Customer Experience 101

The relationship of customer service vs customer experience is important to define. With online shopping being so popular, customers now have many more touchpoints with brands. Ins...

Nicholas PriceAugust 24, 2020
6 Minutes
Customer Experience
Your B2B sales strategy will be longer and more complicated than the normal B2C process. Evaluate it for impact.
Evaluating Your B2B Sales Strategy

If your B2B sales have hit a slump, it’s time to evaluate your B2B sales strategy and give it a makeover. The unique characteristics of B2B sales call for different sales strategie...

Daniel WeissJuly 28, 2020
4 Minutes
Sales

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