Respond faster, serve more people, and add a personal touch to your customer service.

  • Respond faster, serve more people, and add a personal touch to your customer service.
  • Bring in more leads, reach out to more people, see more conversions.
  • Integrate seamlessly with the world’s best software.
  • Learn through metrics and coach your team with data-driven insights.

Overview

Textline is a business texting tool built for modern sales and support teams. Thousands of companies such as Lyft, Tuft & Needle, and 1-800-Got-Junk use Textline to provide a fast, friendly, and convenient communication channel.

Textline + Aircall

Our business texting platform helps your customer service team manage multiple conversations at once, collaborate efficiently, and resolve more customer inquiries in less time.

Speed up your sales process by introducing text for quick and convenient communication and a higher response rate than other channels.

Text from your existing Aircall number and explore our integrations with tools, such as Zendesk, Freshdesk, Slack, and Salesforce.

Key Benefits

Customer support and experience

Add a personal touch to your customer interactions, while lowering call volume and resolving more inquiries. Business texting helps you build stronger relationships with customers, which increases their lifetime value.

Sales

Collect mobile phone numbers on your lead forms, and use the Textline API to trigger text messages to everyone who fills out the form. Schedule phone calls or start conversations about your product or service by text.

Easy to use

Your customers can text from their smartphones’ default text messaging apps, so they don't need to install additional apps to communicate with your business. We have a robust API and integrate with platforms such as Zendesk, Salesforce, and Twilio.

Our customers love texting

Turn customer support from a cost center into a revenue center. Brands like 1-800-Got-Junk, Tuft & Needle, Stuart Weitzman, and Live Nation use Textline to communicate with customers in a way that is efficient and accessible from anywhere.

What Customers Are Saying

  • Our clients love texting. Communication doesn’t get lost in their email or ours. It’s an easy prompt with the fastest turnaround time for our clients."

    Greg Barbeck

    Co-owner

Trusted by 5,000+ companies

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