Refract

Overview

Easily connect Aircall with Refract. Calls made via Aircall are automatically synced with Refract, ready for analysis and coaching. Capture actionable notes from every call, meeting and demo with over ten languages supported. Help sales teams develop faster through reflection, insights from top-performing peers, and conversation triggered learning.

Reveal and replicate what top performers do and say differently in their conversations. Find most valuable conversations and moments to review, coach and share. Profile where revenue is won and lost in every interaction

Revenue Intelligence

Refract unlocks the black box of revenue intelligence - analysing calls, demos and meetings to level jump rep performance, accelerate revenue and successful outcomes, and deliver strategic business intelligence locked in conversations.

Scenario Challenges

Record and share bite-sized video challenges. Replicate real-life scenarios in under 60 seconds, or use actual phone conversations to create challenges for sales teams. Real life, not role play