cold calling guide
6 Worries That Melt Away With Cloud-Based Phone Software

The desk phone is old fashioned. It’s bulky, boring, costly, and has limited functionality. But at the same time, it’s understandable why this technology has survived into the digi...

customer queue time
How to Reduce Customer Queue Time (Without More Hiring)

There is no symphony of music sweet enough or sequence of messages smart enough to make 20 minutes of queue time feel acceptable to your customers. In fact, two out of three will h...

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