Business has changed. Advances in computing technology have made almost everything quantifiable, measurable, and therefore actionable. And traditional communication tools, like the...

Daniel WeissOctober 17, 2018

6 Minutes

Sales

The topic of outsourcing customer service can be a difficult conversation to have for a few reasons. Aside from being a universal-punching bag for politicians, it can seem like a h...

Daniel WeissJune 28, 2018

4 Minutes

Support