This is a guest written post by Carlotta Riesser, Product Manager at Aircall.  One thing that struck me when I joined Aircall is how every stakeholder is dedicated to our client’s ...

Carlotta RiesserOctober 2, 2019

6 Minutes

Research

Customer experience is more than a buzzword, it’s an imperative. As consumers increasingly self-educate long before becoming customers, their decision to buy (and keep buying) ofte...