Financial services is an industry that depends on security, reliability, and trust. As such, it’s even more important to keep accurate records of customer interactions and provide ...

Nicholas PriceNovember 11, 2020

6 Minutes

Call Center

There are over 2.7 million apps in the leading app stores as of September 2020. Even if you have the best intentions, it’s unrealistic to think you could sort through millions of a...

Nicholas PriceOctober 21, 2020

8 Minutes

Tech