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Tackling the Myth of the 'Sales Type'

Bad customer experiences have led to a negative ‘sales type’. But when CX equals success, how can leaders avoid this type and build a high-performing team?...

James MensforthMay 2, 2024
5 Minutes
Sales
Two people talking with emojis that show different emotions obtained by sentiment analysis
Sentiment Analysis: Improve the Customer Experience

To grow and stay ahead of the competition, SMBs must pay attention to how the market perceives their products and services. Has the product met their needs? Is there a specific pro...

Yasmeily Toledo PerdomoDecember 15, 2023
10 Minutes
Customer Experience

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