If customer service is important to your business (of course it is!), you’re probably well acquainted with agents being inundated with calls. With just a basic phone system in plac...

Max BaileyNovember 8, 2019

9 Minutes

Call Center

I’m lucky enough to be at a fast-growing software company that’s made building its sales team a top priority. Aside from training new reps to become rockstars at their craft, I spe...

Bryan ElsesserSeptember 24, 2019

6 Minutes

Sales