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NewsWhat One Change Would Most Improve Customer Support in 2018?
March 16, 2018 · 6 Minutes)
SupportHow to Structure your Support Team
March 6, 2018 · 6 Minutes)
Product UpdateGetApp Analysis Declares Aircall a Call Center Software Leader
February 27, 2018 · 2 Minutes)
SupportThe Social Science That Explains Customer Service Attrition Rates
February 21, 2018 · 5 Minutes)
Product UpdateAircall Takes (Another) Top Prize At Salesforce Demo Jam
February 16, 2018 · 1 Minute)
Customer SuccessHiring Support Representatives: The 5 Questions You Should be Asking
February 9, 2018 · 6 MinutesProven Customer Support Tools for Startups With Plans to Scale
In the beginning, you and your co-founders bootstrapped solutions and personally attended to each customer like they were newborn kittens. Your internal messaging system was a tap...){kind=small}
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Call CenterCRM Phone Integration: Build This Friendship for Better Calls
January 26, 2018 · 3 Minutes)
Customer Happiness6 Worries That Melt Away With Cloud-Based Phone Software
January 16, 2018 · 5 Minutes)
Customer SuccessGrasshopper UK Customers: See Aircall’s Seamless Alternative
January 6, 2018 · 2 Minutes)
Call CenterWhat to Do With the Data: Become a Better Support Team Coach
January 3, 2018 · 5 Minutes)
Customer SuccessWhat to Do With the Data: Rate Your Customer Service Traits
December 27, 2017 · 4 Minutes)
Customer HappinessWhat to Do With the Data: Considering Your Call Volume and Duration
December 15, 2017 · 3 Minutes
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