Aircall Blog UK - Business Communication and VoIP

customer service books blogs influencers

25 customer service books, blogs, and influencers you need to know

Customer service is a widely used concept and we are all very familiar with it. Yet, we have all seen Yelp reviews, YouTube videos and posts on social media lambasting brands, prod...

Miruna MitranescuMay 17, 2016

5 Minutes

Customer Happiness

pipedrive sales team with Aircall's help

Use Case

May 10, 2016

3 Minutes

How the Pipedrive sales team was masterfully set up scaled

Customer Happiness

May 4, 2016

3 Minutes

10 mistakes call center managers should avoid making

Use Case

April 29, 2016

2 Minutes

How high fashion luxury e-tailer Monnier Frères increases efficiency with Aircall

Customer Happiness

April 28, 2016

3 Minutes

How to turn angry customers into happy brand promoters

Use Case

April 25, 2016

2 Minutes

Meet Talkus.io, the next-generation help desk in Slack

Call Center

April 22, 2016

6 Minutes

15 simple call center KPIs worth tracking

Use Case

April 20, 2016

3 Minutes

Is phone support dead for Millennials? Gametime doesnt think so

Customer Happiness

April 15, 2016

4 Minutes

How to choose the right metrics for your customer support funnel?

Use Case

April 14, 2016

2 Minutes

Azendoos use of the integration of Aircall and HubSpot

Sharing key metrics within your startup — Dos Donts

As a founder or CEO (or both), you’re confronted at some point to making decisions on what your stance is regarding sharing key metrics with your team. As I have been and I’m still...