The quality of your customers’ experience depends largely on the quality of your call center agent hiring. For that reason, it’s essential to be clear about the purpose of your cal...

Nicholas PriceFebruary 5, 2021

8 Minutes

Call Center

VoIP technology is a modern and reliable way to run a business phone system. However, VoIP integrations is what really sets apart the essential business tools from traditional serv...

Nicholas PriceNovember 27, 2020

8 Minutes

Tech