eDesk

eDesk is the leading eCommerce helpdesk for multichannel sellers, integrating with the world’s leading marketplaces, social channels and webstore platforms. Improve customer happiness, productivity and business reputation through AI-powered automation and insights. eDesk is the smarter way to do eCommerce support.

Our centralised inbox and artificial intelligence tools help eCommerce businesses respond to customers faster through email, chat, social and voice calls through Aircall.

eDesk & Aircall key benefits:

Our centralised inbox and artificial intelligence tools

help eCommerce businesses respond to customers faster, thereby increasing business effectiveness whilst reducing support costs.

eDesk Feedback

helps you boost your brand with more reviews from happy customers. Target positive feedback with smart selective requests on Amazon, eBay, Trustpilot and more.

eDesk Chat

helps you turn browsers into buyers with a smooth live chat experience. You can also create contact forms so people can easily get in touch when you’re unavailable.