Simplifying AI For Customer-Facing Teams
Small and medium-sized businesses have been left out of the AI game. Until now. Save time, boost productivity, and deliver world-class customer experiences with AI-powered features, starting with transcription.
Explore how AI can boost your sales 
and support performance
Aircall is simplifying AI for customer-facing teams of every size. We're here to support your journey, providing you with 
the resources and features you need to become confident with AI—starting with call transcription.
AI transcription changes the game 
for sales and support teams
AI transcription changes the game 
for sales and support teams
An hour-long call typically takes four hours to manually transcribe. There are essential insights in your calls—but the time it takes to transcribe them is too high.Â
With AI transcription, sales and support teams can easily access the insights they need to win business and deliver incredible customer experiences, in an instant.
Here’s how call transcription and voicemail transcription can benefit
your teams:
Sales Team:
Improve productivity
Spend more time focusing on leads by cutting manual work
Boost transparency
Gain visibility of team successes and identify areas for improvement
Upskill teams
Improve management and upskilling by sharing learnings from customer interactions
Customer Service 
and Support Team:
Gain essential customer insights
Build a 360-view of customers and take action faster with accurate information
Monitor performance
Pinpoint support trends faster to drive performance
Onboard new agents
Scale quickly by easily showcasing best practices for customer interactions to new hiresÂ
Find out how to access voicemail transcriptions
Find out how to access call transcriptions
Frequently asked questions
AI has the potential to transform businesses—and it’s not just for enterprises. Aircall is proud to build features that will help customer-facing teams and small and medium size businesses take advantage of AI and deliver quality customer experiences.
Transcription is currently available for Aircall customers using English and French languages, with more languages to be added (Spanish and German coming soon). Customer-facing teams like sales and support will find the productivity-boosting features particularly valuable.
Aircall is actively investing in AI products beyond call transcription and voicemail transcription—stay tuned for more information!
Call transcription and voicemail transcription are immediately available in English and French, with Spanish and German launching soon.
Ready to build better conversations?
Activate Aircall on the device you're already using.