Corporate finance teams tend to view customer support as a cost saver at best and a cost center at worst. But if they look beyond those bottom-line concerns, they’ll also see a str...

Greg SmoragiewiczSeptember 11, 2017

2 Minutes

Support

We all make customer service mistakes. Errors are an expected part of every endeavor. However, remaining blind to the faults of your customer service strategy can mean a real hit f...