The Partner Collective: Aircall’s new Partner Program

Tyler FooteLast updated on June 5, 2024
3 min

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Huge news from the Aircall Partnerships team (drum roll please)...

The wait is over! We’ve launched a brand-new, long-awaited, Partner Program!

The Aircall Partner Collective

(fancy, right?)

The Aircall Partner Ecosystem: the story so far

We’re incredibly proud of our history of partnering with awesome organizations around the world to collectively reach our business objectives. Having worked with a whole host of integration and channel partners to build outstanding workplace technology, we’ve made huge strides together in improving the day-to-day for thousands of sales and support teams. Our global Channel Partner network has grown by 57% since 2022, and collectively reached over 18,000 customers!

What is the Aircall Partner Collective?

Now, five years since the launch of our original Partner Program, The Aircall Partner Collective solidifies and adds a more defined, ambitious structure to our Channel Ecosystem, with the aim of increasing engagement with our partners and inspiring collaboration across our businesses.

The Aircall Partner Collective takes our previous partner collaborations up a notch (or ten). We’ve increased rewards around frequency, loyalty, and engagement with Aircall, improved our sales enablement offerings, and added extra benefits for our members. This program is our way of investing back into our core channel partners.

And, along with our partner tiering model, our branding has had a bit of a facelift, too:

What’s the benefit of the new partner program?

The Aircall Partner Collective offers a wide range of benefits to its members, like:

Revenue growth

With every new customer, partners have the chance to broaden their service offerings, and expand future revenue potential. Plus, Gold partners have the opportunity to qualify for lifetime commissions.

Sales enablement

With a range of resources, tools, 1:1 training, certifications and more on offer, partners’ sales teams can improve performance and their customers’ experience at the same time.

Go-to-market support

Partners can access our go-to-market campaigns and partner resources, which will help them to drive customer wins!

Certifications

As they move through the partner tiers, members gain certifications across a broad range of subjects, such as Telco Foundations, Aircall AI, Analytics and more, which bolsters their sales and support knowledge, and increases trust with their customers and prospects.

Local support

We have partner support representatives all over the world, so there’s always someone on-hand who knows your area, your customer base, and has expert local knowledge that helps you with your specific sales goals and challenges.

Plus, we host events with integration and channel partners, giving members of the Partner Collective the opportunity to network with industry experts and peers, meet potential customers, and generally just have a great time!

“So many opportunities to improve your sales pipeline”

Our current coalition of incredible channel partners have been working with us for years to our mutual success, and that of our customers:

“What I love about working with Aircall is that it works amazingly well with our sales pipeline… It’s a win-win at the end of the day, because we want our sales team to sell, we don’t want our sales team to do admin, and Aircall is doing the admin for us.”

Ceri Sherwood, Senior HubSpot Specialist, Inbound FinTech

“For us, a key part of our mission is that we provide a full, omnichannel, seamless experience. we’re hyper skilled within areas such as chat and ticket, but where we don’t have specialization is within telephony. So that’s where great partners such as Aircall come in and help bridge that gap for us, and also help provide a seamless solution for our customers.”

Brónagh Crowley, VP of Sales, Ultimate

The future of channel partnerships

The most exciting thing about the Aircall Partner Collective is where it’s heading. Through collaboration, our partner ecosystem will help to build up our businesses together. And by putting our heads together and sharing our knowledge across customer service, sales, technology, and more, we’ll be keeping ahead of the curve and at the forefront of progression in the business communications space.

“The good thing about Aircall - and this is feedback that we get back from our clients that use Aircall - is that everything is always kept really relevant, and everything is always kept super up-to-date…You [Aircall] don’t have a system that you’ve just kept stagnant, you are continuously updating it every single month, and that’s why we love working with Aircall.”

Ceri Sherwood, Senior HubSpot Specialist, Inbound FinTech

We firmly believe that two heads are better than one, and five heads are better than two. By sharing our group knowledge within the Partner Collective, we’re not weakening our individual business’ status as experts in our fields. Us and our partners become stronger together - and as individuals - when we’re in a collaborative community and supported by a group.

Join the Partner Collective

That all sounds pretty good, right? And the best part is, you could become a partner today! If you and your business are interested in working together to build great working relationships, strong partnerships, improved technology, and happier customers, then why not join the Partner Collective today?

Already a member? Log in to the Partner Portal and keep referring and learning!


Published on June 4, 2024.

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