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10 Most Common Customer Support Mistakes

Customer support mistakes can happen even when call center agents have the best of intentions. A host of things can contribute to customer support mistakes. Poor customer feedback ...

Nicholas PriceNovember 30, 2020
6 Minutes
Support
ECommerce call center software will greatly improve customer satisfaction.
The Benefits of Call Center Software for eCommerce

ECommerce has completely changed the sales landscape, for both B2B and B2C new sales . A well-functioning eCommerce call center gives you all the right tools to support your sales ...

Nicholas PriceNovember 2, 2020
6 Minutes
eCommerce

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